Commercial Sales & Logistics Specialist

AutoZone; Hickory (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Company culture

Medical, dental and vision plans

AutoZone discount

401(k) with company match and stock-pM

Job summary

AutoZone in Hickory, NC is seeking a Commercial Specialist who blends customer service, sales support and logistics coordination to drive WOW service and grow commercial sales. You’ll assist commercial customers with product selection, manage orders, ensure on-time deliveries and uphold safety standards while building lasting relationships.

This full-time role offers growth opportunities within the department, a strong team culture, and benefits such as comprehensive health plans, retirement

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multi-tasking

Billing

Inventory management

Delivery processes

Safety compliance

Driving license

Spanish language

English language

Tools

AutoZone systems

Order management

Job description

AutoZone in Hickory, NC is seeking a Commercial Specialist who blends customer service, sales support and logistics coordination to drive WOW service and grow commercial sales. You’ll assist commercial customers with product selection, manage orders, ensure on-time deliveries and uphold safety standards while building lasting relationships.

This full-time role offers growth opportunities within the department, a strong team culture, and benefits such as comprehensive health plans, retirement