Commercial Sales & Logistics Specialist

AutoZone; Norfolk (VA); On-site; USD 52,000 - 75,000; Full time

Job summary

AutoZone is seeking a Commercial Specialist to be a key player in commercial sales and service operations. You’ll drive WOW customer service, increase commercial sales, and ensure smooth order fulfillment and delivery.

This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. You’ll go the extra mile with strong customer service, the ability to manage multiple tasks in a fast-paced environment, and familiarity with

Qualifications

• Strong customer service, communication, and ability to multitask in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes; commitment to safety and procedures.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business via inbound/outbound calls and in-person outreach.
• Follow cash handling procedures including deposits and collections.
• Document and inspect deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures per company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing

Inventory management

Delivery coordination

Safety compliance

Bilingual EN/ES

Tools

AutoZone systems

Job description

AutoZone is seeking a Commercial Specialist to be a key player in commercial sales and service operations. You’ll drive WOW customer service, increase commercial sales, and ensure smooth order fulfillment and delivery.

This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. You’ll go the extra mile with strong customer service, the ability to manage multiple tasks in a fast-paced environment, and familiarity with