Commercial Sales & Logistics Specialist

AutoZone; Herndon (VA); On-site; USD 46,000 - 66,000; Full time

Job summary

AutoZone's Commercial Specialist role focuses on commercial sales, service operations, and logistics coordination to drive WOW! customer service and on-time deliveries.

You will assist commercial customers with product selection and order management, maintain accurate billing, conduct account visits, generate new business by calls and in-person outreach, and promote a safe, compliant work environment across the team.

Qualifications

• Customer service and communication skills required.
• Must be able to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with procedures.
• Valid driver’s license with clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and service quality.
• Generate new business via inbound calls and in-person outreach.
• Follow cash handling procedures.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and weekly stock checks.
• Handle returns and accident procedures.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment.

Skills

Customer service

Communication

Multitasking

Billing & Inventory

Safety compliance

Driver's license

Job description

AutoZone's Commercial Specialist role focuses on commercial sales, service operations, and logistics coordination to drive WOW! customer service and on-time deliveries.

You will assist commercial customers with product selection and order management, maintain accurate billing, conduct account visits, generate new business by calls and in-person outreach, and promote a safe, compliant work environment across the team.