Commercial Sales & Logistics Specialist

AutoZone; Saugus (MA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

AutoZone store discounts

401(k) with company match

Stock Purchase Plan

AutoZoners Living Well Program

Career growth opportunities

Paid time off

Life, disability insurance

Job summary

AutoZone seeks a Commercial Specialist to drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery.

This role blends customer service, sales support, and logistics coordination with growth opportunities within the department. You will assist commercial customers with product selection, manage orders, and maintain billing accuracy while upholding safety and compliance across operations.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Multitasking

Billing & invoicing

Safety & compliance

Driver's license

Job description

AutoZone seeks a Commercial Specialist to drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery.

This role blends customer service, sales support, and logistics coordination with growth opportunities within the department. You will assist commercial customers with product selection, manage orders, and maintain billing accuracy while upholding safety and compliance across operations.