Commercial Sales & Logistics Specialist

AutoZone; Charleston (WV); On-site; USD 42,000 - 56,000; Full time

Job summary

AutoZone in Charleston, WV is seeking a Commercial Specialist to drive WOW customer service and grow our commercial sales. You will support order fulfillment, coordinate deliveries, and help customers select products.

This role blends customer service, sales support, and logistics coordination, with opportunities to lead the department in the manager's absence. Bilingual Spanish and English is a plus.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business via outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multi-tasking

Safety and compliance

Billing

Inventory management

Delivery coordination

Bilingual (Spanish/English)

Tools

AutoZone systems

Job description

AutoZone in Charleston, WV is seeking a Commercial Specialist to drive WOW customer service and grow our commercial sales. You will support order fulfillment, coordinate deliveries, and help customers select products.

This role blends customer service, sales support, and logistics coordination, with opportunities to lead the department in the manager's absence. Bilingual Spanish and English is a plus.