Commercial Roofing Service Manager

gpac; New Orleans (LA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Full Time, Salaried position

Company Vehicle, Phone and Computer

Medical, Dental and Vision Benefits

Life Insurance

401(K) Plan with Employer Contribution

Holiday and Paid Time Off

Job summary

gpac is seeking a Service Manager for a reputable commercial roofing contractor in New Orleans. The role focuses on leading the service team, managing budgets, and ensuring high client satisfaction through proactive maintenance and timely project delivery.

The candidate should bring strong knowledge of commercial roofing, safety compliance, and leadership to drive growth and service excellence on-site in New Orleans, LA.

Qualifications

• Background in commercial/industrial roofing design and warranty requirements.
• Field experience in commercial roofs preferred.
• Experience managing a department.
• Ability to budget, measure, organize and motivate personnel.
• Extensive knowledge of safety regulations for roofing and OSHA requirements.

Responsibilities

• Develop and use advanced planning skills for establishing maximum productivity of manpower materials and equipment.
• Ensure jobs start on time & customer expectations are met or exceeded, and hours and materials are properly expended.
• Recruit, train, mentor, and retain a dependable and knowledgeable maintenance workforce.
• Learn and teach best practices for roofing service inspection and roof system maintenance through on-the-job training and manufacturer training.
• Comply with all safety policies and procedures; be an example and support safety goals and objectives.
• Manage department finances including budgets and project invoicing.
• Review and analyze budget reports and prepare budget modifications and recommendations.
• Strengthen customer relationships and customer development.
• Prospect and sell additional services such as preventive maintenance programs.

Skills

Roofing knowledge

Leadership

Budgeting

Customer service

Sales experience

Safety regulations

Communication

Microsoft Office

Team training

FCS software

Tools

FCS software

Microsoft Office

Job description

A reputable commercial roofing contractor is looking for Service Manager. The ideal candidate will have a strong background in commercial roofing service and repairs, customer service, and management.

Service Manager Duties

• Develop and use advanced planning skills for establishing maximum productivity of manpower materials and equipment
• Ensure jobs start on time customer expectations are met or exceeded and hours and materials are properly expended
• Recruit train mentor and retain a dependable and knowledgeable maintenance workforce
• Learn and teach best practices for roofing service inspection and roof system maintenance by fully participating in on-the-job training as well as periodic manufacturer training
• Comply with all safety policies and procedures be an example and support the company safety goals and objectives
• Manage department finances including budgets and project invoicing
• Review and analyze budget reports and prepares and develops budget modifications and recommendations
• Strengthen customer relationships and customer development
• Prospect and sales to new and existing clients of additional services such a preventive maintenance programs

Service Manager Skills/Qualifications

• Understanding of commercial/industrial roofing system design and installation code compliance and manufacturers requirements for warranty.
• Field experience in commercial roofs or similar industry is preferred.
• Experience managing a department.
• Ability to budget measure organize and motivate personnel.
• Extensive knowledge of safety regulations for roofing and OSHA requirements.
• Proven customer service and sales experience.
• Strong leadership organization and communication (both written and verbal) abilities.
• Willing to be trained and use company software (Experience with FCS is a plus).
• Proficient with Microsoft Office Programs (Excel Word Outlook).

Service Manager Benefits

• Full Time, Salaried position
• Steady Year-Round Work
• Company Vehicle, Phone and Computer
• Medical, Dental and Vision Benefits
• Life Insurance
• 401(K) Plan with Employer Contribution
• Holiday and Paid Time Off

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.