Commercial Risk Advisor

Starkweather & Shepley Insurance Brokerage Inc.; Massachusetts; Hybrid; USD 90,000 - 140,000; Full time

Job summary

Starkweather & Shepley Insurance Brokerage Inc. is seeking a results-driven insurance professional focused on new business and retention. The role emphasizes building relationships, meeting annual new business goals, and providing risk management advice to clients.

The candidate should hold a producer license, have strong sales skills, and be willing to continue education to advance within a dynamic agency. This position may involve heavy networking with local communities.

Qualifications

• Proven record of servicing a book of business with at least $500K in revenue.
• Producer license is mandatory.
• CIC, CPCU, AAI, AIS designations preferred.
• Willingness to continue education is essential.

Responsibilities

• Generate leads and pursue new client opportunities.
• Develop strong Centers of Influence, network to develop new business opportunities; responsible for meeting or exceeding new business goals set annually.
• Complete client surveys and work with account management to review current policies.
• Maintain expiration lists and provide risk management advice to clients.
• Conduct renewal strategy meetings addressing coverage gaps and market trends.
• Prepare proposals and present to prospects and clients.

Skills

MS Office

Verbal & written communication

Sales & networking

Active listening

Analytical skills

Time management

Entrepreneurial mindset

Education

Producer license

Bachelor’s degree or equivalent experience

CIC/CPCU/AAI/AIS designations preferred

Tools

Sagitta

ImageRight

Helix

Job description

This role will be seeking new business opportunities and maintaining relationships with existing clients. This role may be segregated specifically into a New Business or Retention Business focus.

This role strictly adheres to our Corporate Standards of Excellence and procedural guidelines spelled out in our Professional Procedure Manual.

Essential Job Functions:

• Generate leads and pursue new client opportunities. Prospect for business based on your local networks, connections, and communities; send referrals to other departments.
• Develop strong Centers of Influence, network to develop new business opportunities; responsible for meeting or exceeding new business goals set annually.
• Complete and/review the large client survey to gather all pertinent information and work with your assigned account management team to review current policies.
• Develop and maintain active expiration lists through internal and external sources.
• Achieve trusted advisor status with clients, provide professional risk management advice to prospects and clients.
• Maintain and foster strong business-to-business relationships.
• Maximize growth and retention by providing exceptional customer service to clients.
• Make arrangements with clients to ensure premium payment on a timely basis and be responsible for management of collections for assigned accounts.
• Conduct renewal strategy meetings at renewal to address coverage gaps, limit adequacy, and provide industry and insurance trends.
• Obtain information for quotes and, if applicable, work with the marketing team to obtain quotes from the insurance marketplace.
• Provide input on renewal premium negotiations with account management team.
• Work with assigned account management team to prepare proposals and present to prospects and clients.
• Work with assigned account management team to set renewal timeline and complete pre-underwriting, information gathering, submissions, coverage analysis, and proposal presentations if needed.
• Conducts proposal meeting with client.
• Utilize company systems as applicable; Sagitta, ImageRight, Helix.
• Develop accounts and cross-sell available products and services.
• Performs other duties as assigned.

Requirements

Skills and Abilities:

• Fluency in MS Office products.
• Effective, professional verbal and technical written communication skills.
• Superior sales and networking skills; must be an effective networker.
• Proven track record of success in high activity sales model with clear examples of results.
• Must be a good listener and have a strong work ethic.
• Proven analytical skills.
• Must be detail-oriented, with the ability to plan, manage, and oversee a book of business.
• A self-starter with an entrepreneurial approach and hands‑on experience.
• Must be willing to work outside of core hours as needed.
• Ability to multitask and operate in an ever-changing environment is critical.
• Ability to communicate clearly, to work well with others, and to manage time effectively.

Education and Experience:

• Proven record of servicing a book of business with at minimum $500K in revenue.
• Producer license is Mandatory.
• CIC, CPCU, AAI, or AIS designations preferred.
• Bachelor’s degree in a relative field preferred, or equivalent in work experience.
• Sales experience, preferably in Insurance; commercial property and casualty or related business-to-business sales experience.
• Willingness to continue education is essential.