Commercial Retail Property Manager

WMFHA; Indianapolis (IN); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Simple IRA with company match

Paid time off and holidays

Professional development opportunities

Performance-based bonus and commission

Job summary

WMFHA in Indianapolis seeks an experienced Commercial Retail Property Manager to oversee daily operations, tenant relations, and the financial performance of a portfolio of retail properties. The role ensures properties are well-maintained, fully leased, and operated within budget while delivering excellent service to tenants and clients.

Key responsibilities include managing operations, serving as the primary contact for tenants and vendors, monitoring lease terms and CAM reconciliations,

Qualifications

• Bachelor’s degree in Business, Real Estate, or related field preferred.
• Minimum of 3–5 years of commercial property management experience, preferably in retail.
• Strong knowledge of lease administration, property operations, and financial reporting.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in property management software (e.g., PropertyWare, Yardi, AppFolio, or similar platforms).
• Ability to multitask and manage multiple properties effectively.
• Valid driver’s license and ability to travel between sites as needed.
• CPM®, CSM®, or similar industry certification is a plus.

Responsibilities

• Manage day-to-day operations of assigned retail commercial properties.
• Serve as primary point of contact for tenants, vendors, and service providers.
• Coordinate regular maintenance, repairs, and improvements to properties.
• Monitor and enforce lease terms, including rent, CAM reconciliations, and lease compliance.
• Prepare annual operating budgets, track expenses, and produce financial reports.
• Conduct property inspections and implement corrective actions.
• Negotiate contracts and oversee third-party service providers.
• Support leasing by coordinating with brokers and assisting with tenant improvements.
• Address tenant complaints or emergencies promptly.
• Stay current with market trends and PM best practices.

Skills

Communication

Negotiation

Problem-solving

Multitasking

Customer service

Education

Bachelor’s degree in Business, Real Estate, or related field

Tools

PropertyWare

Yardi

AppFolio

Job description

Reports To

Director of Property Management

Job Summary

We are seeking an experienced and proactive Commercial Retail Property Manager to oversee the daily operations, tenant relations, and financial performance of a portfolio of retail properties. The ideal candidate will ensure properties are well-maintained, fully leased, and operate within budget while delivering excellent service to tenants and clients.

Key Responsibilities

• Manage day-to-day operations of assigned retail commercial properties.
• Serve as primary point of contact for tenants, vendors, and service providers.
• Ensure properties are maintained to high standards, coordinating regular maintenance, repairs, and improvements.
• Monitor and enforce lease terms, including rent collection, CAM (Common Area Maintenance) reconciliations, and lease compliance.
• Prepare and manage annual operating budgets, track expenses, and provide financial reports to ownership or asset management.
• Conduct regular property inspections and implement corrective actions as necessary.
• Negotiate contracts and oversee third-party service providers (e.g., janitorial, landscaping, security).
• Support leasing efforts by coordinating with brokers, assisting with tenant improvements, and onboarding new tenants.
• Address tenant complaints or emergencies promptly and professionally.
• Stay current with market trends and property management best practices.

Qualifications

• Bachelor’s degree in Business, Real Estate, or related field preferred.
• Minimum of 3–5 years of commercial property management experience, preferably in retail.
• Strong knowledge of lease administration, property operations, and financial reporting.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in property management software (e.g., PropertyWare, Yardi, AppFolio, or similar platforms).
• Ability to multitask and manage multiple properties effectively.
• Valid driver’s license and ability to travel between sites as needed.
• CPM®, CSM®, or similar industry certification is a plus.

Compensation & Benefits

• Competitive salary commensurate with experience
• Performance-based bonus and commission opportunities
• Health Insurance
• Simple IRA with company match
• Paid time off and holidays
• Professional development opportunities