Retail Property Manager

LIGHTHOUSE PROPERTY DEVELOPMENT; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

LIGHTHOUSE PROPERTY DEVELOPMENT is seeking a Retail Property Manager to oversee day-to-day operations for a 60+ property portfolio, leasing vacant space, directing repairs, maintaining property books, paying bills, and coordinating taxes and insurance with outside partners.

The ideal candidate has 5+ years in commercial property management, experience with NNN and modified gross leases, strong accounting skills, proficiency with QuickBooks and Excel, and willingness to travel to properties

Qualifications

• Five or more years of commercial property management experience, including retail.
• NNN and modified gross retail lease experience with CAM/tax/insurance reconciliations.
• Experience managing a multi-property portfolio across states preferred.
• Hands-on leasing experience: sourcing prospects, negotiating LOIs, closing deals.
• Working accounting fluency: read P&L, balance sheet, CAM reconciliations.
• Proficiency with property management/accounting software and advanced Excel.
• Vendor/contractor management including bidding and scope review.
• Valid driver’s license and willingness to travel to properties.

Responsibilities

• Leasing: market and lease vacant space, tour prospects, negotiate terms.
• Repairs and maintenance: direct repairs, bid and manage vendors, inspect properties.
• Property accounting: bill tenants, collect rent, CAM reconciliations, monthly close.
• Accounts payable: pay invoices, manage utility accounts, maintain vendor records.
• Property tax: coordinate annual protests, forecast tax expenses.
• Insurance: manage certificates of insurance and renewal processes.

Skills

Commercial property management

Retail leasing

Portfolio management

Accounting fluency

Vendor/contractor management

Travel willingness

Analytical skills

Tools

QuickBooks

Excel

Job description

Retail Property Manager

Our real estate company owns and operates 60+ retail buildings across approximately ten states. We are consolidating day-to-day management of the portfolio into a single role.

The Retail Property Manager owns these properties day to day and is the single point of contact for them – leasing vacant space, directing repairs and maintenance, keeping the property books, paying the bills, coordinating annual property tax protests, and administering property insurance. The role is supported: an outside firm files property tax protests, an external CPA firm prepares tax returns, and leasing brokers cover outlying markets. This position directs and coordinates all of them.

Core Responsibilities

• Leasing. Market and lease vacant space; tour and qualify prospects; negotiate LOIs and lease terms; manage renewals and tenant retention; direct outside brokers; maintain lease abstracts and the rent roll; track all expirations and options; serve as the primary tenant contact.
• Repairs and maintenance. Own preventive maintenance and capital repairs across all properties; visit properties; direct repairs and maintenance; bid, contract, and manage outside vendors; handle tenant work orders and emergency response; oversee turnover and tenant build-out; inspect every property on a set rotation.
• Property accounting. Maintain property-level books; bill tenants for rent, CAM, taxes, and insurance; collect rent and manage delinquency; prepare annual CAM/NNN reconciliations; run the monthly close and deliver the ownership reporting package; build annual operating and capital budgets and report variances; coordinate with the external CPA on the annual review and tax filings.
• Accounts payable. Review, code, approve, and pay all property invoices; manage utility accounts and rebilling; maintain vendor records, W-9s, and certificates of insurance; verify invoices against contracted scope before payment; keep spend within budget.
• Property tax. Maintain the master calendar of assessment notices, protest deadlines, and payment dates for every jurisdiction; coordinate the annual protest with the outside firm and supply supporting data on time; track outcomes and savings; verify and confirm payment of every tax bill; forecast tax expense for budgeting and tenant recovery.
• Insurance. Maintain the property schedule and statement of values; coordinate the annual renewal with the broker; manage claims from reporting through settlement; collect and enforce tenant certificates of insurance; confirm lender insurance requirements are met.

Required Qualifications

• Five or more years of commercial property management experience, including direct retail experience.
• NNN and modified gross retail lease experience, including annual CAM/tax/insurance reconciliations.
• Demonstrated experience managing a multi-property portfolio; multi-state experience strongly preferred.
• Hands-on leasing experience – sourcing prospects, negotiating LOIs, and closing deals.
• Working accounting fluency: able to maintain property books, read a P&L and balance sheet, and prepare a CAM reconciliation without assistance.
• Proficiency with property management and accounting software (QuickBooks) and advanced Excel.
• Vendor and contractor management experience, including bidding and scope review.
• Valid driver’s license and willingness to travel to properties, including out of state, on a regular basis.

Core Competencies

• Strong analytical skills, with attention to detail.
• Prioritization and follow-through.
• Self-direction – sets the schedule, works the calendar of deadlines, operates without daily supervision.
• Holds contractors and outside firms to scope, schedule, and price.
• Clear, concise written reporting.
• Discretion and integrity handling company funds and confidential financial information.

Measures of Success

• Improved portfolio occupancy and reduced average days-vacant on turnover space.
• Monthly close and ownership reporting package delivered on time, every month, without follow-up.
• Delinquency held below an agreed threshold, with aged balances resolved or escalated.