Commercial Relationship Team Administrator

Regions Financial Corporation; Dallas (TX); On-site; USD 63,000 - 86,000; Full time

Job summary

An established industry player is seeking a Commercial Relationship Team Administrator to lead and support a dynamic team in the Commercial Banking sector. This role involves providing high-level sales support, managing a team of specialists, and ensuring exceptional customer service. You will oversee loan processes, facilitate team meetings, and collaborate with management to enhance client servicing. The ideal candidate will have strong leadership skills, a background in Commercial Banking, and a commitment to quality and integrity. This is a fantastic opportunity to make a significant impact in a supportive and performance-driven environment.

Benefits

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Qualifications

• 5+ years experience in Commercial Banking required.
• Strong leadership and management skills necessary.

Responsibilities

• Lead and coach the Commercial Relationship Specialists team.
• Manage loan processes and ensure compliance with bank policies.

Skills

Leadership

Coaching

Customer Service

Management

Problem Solving

Education

High School education or GED

College degree or technical school certification

Tools

OneView system

Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

The Commercial Relationship Team Administrator will lead the area's Commercial Relationship Specialists and provide high-level sales support to Commercial Banking teams to ensure quality customer service. The RTA typically will manage three or more Commercial Relationship Specialists and may also have direct management responsibility for other support associates. The RTA also will service clients directly as needed.

Primary Responsibilities

• Provide leadership, support and coaching to Commercial Relationship Specialists, including facilitating regular team meetings and coaching sessions for associate development.
• Perform general management duties, exercising usual authority concerning staffing, performance appraisals, promotions and terminations.
• Manage overall loan maturity process for team ensuring CRS/RM teams are proactively working ahead on processing renewals.
• Manage loan pipeline in paralending stages and act as liaison for team when working with Credit Products paralending departments.
• Lead the Relationship Team as the primary resource for OneView system information, usage and training.
• Oversee or submit Officer Code Changes when needed on behalf of team, portfolio transfers, etc.
• Collaborate with Management and Relationship Managers to understand needs of the client and identify ways to improve servicing.
• Manage complaint database on behalf of team including working directly with clients for resolution on escalated issues.
• Coordinate Weekly Team meeting(s) with Commercial Banking Leaders.
• Assist team with resolving complex or escalated issues.
• Facilitate new associate onboarding for new Commercial Banking team members.
• Compile and distribute management reporting such as Area 360 Report, Weekly Sales Report, OneView Pipeline, Ticklers, Maturities, Past Due, and Exception Reports.
• Responsible for keeping team in compliance with all bank policies, procedures and internal audits.
• Lead department on various projects or initiatives to ensure timely completion.
• Approve and manage department expenses such as office supplies and accounts payable requests.
• Support Commercial Banking Leaders as needed with other administrative duties such as travel, expenses, additional ad hoc reporting, org chart updates and other tasks as assigned.

This position is exempt from timekeeping requirements under the Fair Labor Standards act and is not eligible for overtime pay.

Requirements

• High School education or GED
• 5 years experience in Commercial Banking

Preferences

• College degree or technical school certification

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum: $63,833.39 USD
Median: $85,806.00 USD

Incentive Pay Plans:

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location Details

Dallas Uptown

Location:

Dallas, Texas

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.