Commercial Relationship Support Specialist

Kennebunk Savings Bank; Dover (NH); On-site; USD 42,000 - 64,000; Full time

Job summary

Kennebunk Savings seeks an organized administrative associate to support Commercial Relationship Managers. You will maintain accurate customer records, assist in loan documentation, and ensure high-quality service for a portfolio of commercial loans.

The role emphasizes attention to detail, confidentiality, and teamwork within a banking environment. Candidates should be comfortable with CRM systems and loan origination tools.

Qualifications

• Trust and confidentiality are essential.
• Proficient in Microsoft Office products.
• Strong written and verbal communication.
• Excellent organization and multi-tasking.
• High accuracy and attention to detail.
• Analytical problem-solving abilities.
• Knowledge of financial services regulations preferred.
• Ability to adapt to change.

Responsibilities

• Assists Commercial Relationship Managers with daily tasks and servicing.
• Maintains accuracy of customer records in CRM and loan systems.
• Prepares loan related documents and assists in closings as needed.
• Provides prompt customer service and resolves inquiries for designated loan portfolios.
• Monitors loan pipeline and supports reporting activities.

Skills

Microsoft Office

Communication skills

Organization

Attention to detail

Analytical skills

Regulatory knowledge

Education

High school diploma

Job description

Kennebunk Savings seeks an organized administrative associate to support Commercial Relationship Managers. You will maintain accurate customer records, assist in loan documentation, and ensure high-quality service for a portfolio of commercial loans.

The role emphasizes attention to detail, confidentiality, and teamwork within a banking environment. Candidates should be comfortable with CRM systems and loan origination tools.