Commercial Loan Support Specialist

Kennebunk Savings; Dover (NH); On-site; USD 60,000 - 75,000; Full time

Job summary

Kennebunk Savings in Dover, NH seeks a detail‑oriented Administrative Assistant to support a team of Commercial Relationship Managers. You will maintain loan records, prepare letters, memos, and customer correspondence, and help manage the loan pipeline while delivering courteous service to clients.

The role requires proficiency with Microsoft Office, strong written and verbal communication, and the ability to multi‑task in a fast paced environment.

Qualifications

• Proficient in Microsoft Office products.
• Displays strong written and verbal communication skills.
• High level of trust and confidentiality.
• Ability to multi-task and meet deadlines in a fast-paced environment.

Responsibilities

• Administrative Support
• Prepares commitment letters, file memos and customer correspondence as needed
• Assists in various research projects and reconciles documentation questions for servicing
• Responsible for input and maintenance of customer records in the Customer Relationship Management and Loan Origination systems
• Loan Pipeline and Report Management
• Monitors and prepares various commercial lending reports
• Assists in processing/closing of loans
• Reviews loan documentation for accuracy and facilitates clearing of deficiencies
• Customer support for designated loan portfolio(s)
• Provides prompt and courteous service to all customers
• Answers inquiries, performs research and account maintenance
• Acts as a customer liaison for Commercial Relationship Managers

Skills

Microsoft Office

Communication skills

Organization & multitasking

Attention to detail

Confidentiality

Analytical problem solving

Education

High school diploma

Tools

CRM software

Loan origination systems

Job description

Kennebunk Savings in Dover, NH seeks a detail‑oriented Administrative Assistant to support a team of Commercial Relationship Managers. You will maintain loan records, prepare letters, memos, and customer correspondence, and help manage the loan pipeline while delivering courteous service to clients.

The role requires proficiency with Microsoft Office, strong written and verbal communication, and the ability to multi‑task in a fast paced environment.