Commercial Property Admin & Tenant Relations Specialist

Oak Hill Management; Raleigh (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

Oak Hill Management seeks a Property Administrative Assistant to support daily operations for commercial properties and retail centers in Raleigh. You will handle tenant and vendor communications, work orders, and property records to keep operations running smoothly.

The ideal candidate is organized, detail-oriented, customer-focused, and able to manage multiple priorities in a fast-paced environment with proficiency in AppFolio and Google Workspace.

Qualifications

• Associate degree in Business Administration, Real Estate, Accounting, or related field.
• Minimum of 2 years in administrative, customer service, office management, or property management.
• Commercial real estate or property management experience preferred.
• Experience with AppFolio or similar property management software preferred.
• Strong working knowledge of Google Workspace.
• Excellent written and verbal communication skills.
• Strong organizational, time management, and follow-through skills.
• Ability to manage multiple tasks with attention to detail.

Responsibilities

• Communicate professionally with tenants, vendors, and team.
• Respond to tenant requests promptly with follow-up.
• Create, monitor, and update work orders in the system.
• Assist with tenant service requests and document communications.
• Prepare and distribute monthly tenant invoices and notices.
• Maintain tenant files, certificates, and service contracts.
• Coordinate vendor scheduling for maintenance and small projects.
• Assist with tenant upfit projects and track progress.
• Support move-ins, move-outs, and lease administration with the Property Manager.
• Maintain organized filing systems and office organization.
• Become proficient in AppFolio, Google Workspace, and company systems.
• Support special projects as assigned.

Skills

Communication

Customer service

Organization

Time management

Detail-oriented

Education

Associate degree in Business Administration/Real Estate/Accounting or related field

Tools

AppFolio

Google Workspace

Job description

Oak Hill Management seeks a Property Administrative Assistant to support daily operations for commercial properties and retail centers in Raleigh. You will handle tenant and vendor communications, work orders, and property records to keep operations running smoothly.

The ideal candidate is organized, detail-oriented, customer-focused, and able to manage multiple priorities in a fast-paced environment with proficiency in AppFolio and Google Workspace.