Commercial Product Manager (Payment Technology)

IR; United States; On-site; USD 160,000 - 180,000; Full time

Job summary

A leading company in software development and financial services is seeking a Commercial Product Manager. This role involves driving innovation and shaping the product portfolio, focusing on market strategies and client engagement to enhance product offerings. The ideal candidate will have a strategic mindset, strong analytical skills, and a commitment to client-centric solutions. Join a dynamic team where your contributions will directly impact the company's growth.

Benefits

Flexible Work Culture

Competitive Compensation

401k with Employer Contributions

Health Savings Account Contributions

Short-Term/Long-Term Disability Insurance

Qualifications

• 5-7 years of experience in a client-facing product management role.
• Proven track record in managing the commercial aspects of a product lifecycle.
• Familiarity with product management tools and agile methodologies.

Responsibilities

• Develop and own commercial strategy for assigned products.
• Lead cross-functional teams for product development and launch.
• Conduct market research and competitive analysis.

Skills

Analytical skills

Strategic planning

Effective communication

Financial modeling

Client relationship management

Education

Bachelor's degree or equivalent

Tools

Jira

Salesforce

Aha!

Job description

This range is provided by IR. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$160,000.00/yr - $180,000.00/yr

About Us

We’re an ASX-listed, Australian-based, technology company embarking on an exciting journey as we pivot our strategy towards product-led growth and innovation. For nearly 40 years, the world’s largest organizations have relied on IR’s purpose-built solutions to optimize their business-critical systems, deliver better technology experiences, make smarter decisions and drive stronger outcomes.

Now, we are looking for dynamic, high performing individuals to help us deliver on the next chapter for IR. You’ll have the opportunity to make an impact at an evolving global company on the cusp of transformation and discover smarter ways of doing things. With IR you can… Discover better.

About the Role

At IR, our Product Managers are the voice of the client. As a Commercial Product Manager at IR, you will drive innovation and help shape the future of our product portfolio. In this strategic role, you’ll lead the development and launch of new product features with a view of the future landscape for the IR product suite to ensure our products evolve and remain competitive in the market. You'll identify and assess new market opportunities, craft compelling business cases, and help bring high-impact products to life.

Responsibilities

• Map out, create a shortlist, and segment the market to identify the different problems that clients are willing to pay for and can be reasonably solved by IR
• Develop and own the commercial strategy for assigned products, aligning with overall strategic business objectives
• Conduct market research, competitive analysis, and collect client insights to inform strategic decisions and identify and evaluate opportunities for growth and expansion
• Gather market intelligence on client contacts, revenue performance tracking, analyst interactions, win/loss analysis on the entire product ecosystem, including partners and influencers
• Manage the execution of overall business strategy as it relates to product and development

Product Lifecycle Management:

• Lead cross-functional teams in the development and launch of new products or enhancements
• Cultivate deep expertise in the IR product and overall product-related markets with the ability to understand and translate highly technical requirements
• Lead the development of business cases to understand the relative returns of various products and features; present business cases to Executive Leadership and the board as required where:
• Market problem, client type, and compelling reasons to buy are clearly articulated
• Market size, revenue opportunity, and cost model are well understood
• Product and technology are defined and validated
• Monitor product performance through key commercial KPIs (e.g., revenue, market share, client adoption)
• Manage product pricing, packaging, and positioning in coordination with marketing and sales

Go-to-Market Execution:

• Create and execute product go-to-market plans in collaboration with sales, marketing, and partners
• Define goals and market requirements for the required product, with a strategic view on the wider impact of the assigned product portfolio
• Ensure alignment across departments on value propositions, messaging, and sales tools
• Train sales teams and provide ongoing support to ensure successful cross-sell, up-sell, and new logo expansion is achieved

Client & Stakeholder Management:

• Serve as the voice of the client and market within the product organization
• Meet with clients to evangelize products and gain client insights for ongoing product improvement
• Lead technical client discussions around product capabilities and future development as needed to secure clients
• Set, maintain, and lead regular communication with the Executive Leadership Team, clients, and partners
• Collaborate with R&D, sales, and finance to align on product delivery and profitability
• Present and gain buy in on the strategy from the Executive Leadership Team, the IR Board, external stakeholders, and clients

About You

• Comfortable with Ambiguity – you thrive in transformational environments where things are constantly evolving and are able to pivot quickly.
• Take Initiative – you’re self-driven, proactive in identifying opportunities, and drive continuous improvement throughout the organization.
• Growth Mindset - you think two steps ahead, fail forward, and learn quickly; you’re not afraid to drive change and iterate on feedback.
• Client-Centric - You put our clients first and ensure all decisions made benefit our client-base
• Effective Communicator – You are able to communicate with a diverse audience, understand other perspectives, and ensure everyone is on the same page
• 5-7 years of experience in a client-facing product management role with a focus on commercial and market development
• Proven track record in managing commercial aspects of a product lifecycle.
• Strong analytical, financial modeling, and strategic planning skills.
• Excellent communication and cross-functional leadership abilities.
• Familiarity with product management tools (e.g., Jira, Aha!, Salesforce) and agile methodologies.
• Strong knowledge of the major payments vendor application solutions (ACI, FIS, Finastra, Fiserv)
• Strong knowledge of business operations functions associated with high value payment processing (correspondent banking, settlement, exception processing, fraud, AML, sanctions, liquidity, end of day, dispute management)
• Strong knowledge of the US RTGS network (Fedwire and CHIPS)
• Strong knowledge of the SWIFT International Payments Network
• Strong technical skills (On Premise and Cloud Deployment, Communications, Security, Databases)
• Deep awareness of clients within the payments industry and their technology stacks

What We Offer

• Impact: Be a key player in a small team where your contributions directly influence the company's success.
• Flexible Work Culture: Benefit from a flexible work environment that promotes work-life balance and remote work.
• Competitive Compensation: Receive a competitive salary and benefits package, with eligibility for equity.
• 401k with Employer Contributions
• Health Savings Account (HSA) Contributions with High Deductible Health Plan
• Short-Term/Long-Term Disability Insurance
• And more!

Compensation Range

• $160,000 - $180,000 Total Package

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at the offer stage.

At IR we celebrate, support, and thrive on difference for the benefit of our employees, our products, and our community. We are proud to be an Equal Employment Opportunity employer and encourage applications from all suitable candidates; we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management

• Industries

  Software Development and Financial Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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