Commercial Portfolio Manager - Operations & Tenant

Friedman Management Company; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Friedman Real Estate is seeking a Commercial Portfolio Manager for Castleton Park in Indianapolis. The role oversees day-to-day operations, facility management, and tenant relations across a portfolio of office and flex properties, ensuring safe, efficient, and visually appealing environments.

The position requires 5-7+ years in commercial property management, strong knowledge of building systems, and proven vendor and financial oversight.

Qualifications

• 5-7+ years of commercial property management experience with progressive responsibility.
• Strong knowledge of building systems including HVAC, electrical, plumbing, mechanical, and fire/life safety.
• Experience managing vendors, contractors, and on-site maintenance teams.
• Solid understanding of commercial leases, CAM/operating expenses, and financial reporting.
• Exceptional communication, organizational, and problem-solving skills.
• Comfort working in a dynamic, high-traffic urban property environment.
• Proficiency in Microsoft Office; experience with Yardi, MRI, or similar software preferred.

Responsibilities

• Oversee daily operations, facility management, and tenant relations for the assigned commercial asset.
• Serve as the primary point of contact for tenants, vendors, contractors, and ownership.
• Conduct routine property inspections to ensure the facility remains safe, clean, efficient, and visually appealing.
• Manage work orders, service requests, preventive maintenance, and contracted building services.
• Prepare and manage operating budgets, financial reports, reconciliations, and forecasting.
• Monitor rent collections, receivables, and accounts payable to ensure financial accuracy.
• Supervise on-site maintenance, security, and vendor teams as applicable.
• Coordinate tenant improvements, capital projects, and vendor bidding processes.
• Ensure all operations comply with safety standards, building systems requirements, and regulatory guidelines.
• Partner with leasing/brokerage teams to support tenant tours, expansions, renewals, and occupancy goals.
• Provide ownership with timely reporting, property updates, and operational recommendations.
• Maintain curb appeal and proactively address property issues to enhance the tenant experience.
• Perform additional duties as assigned.

Skills

Property management

Tenant relations

Financial analysis

Communication

Facility operations

Vendor coordination

Education

Bachelor's degree

Tools

Yardi

MRI

Job description

Friedman Real Estate is seeking a Commercial Portfolio Manager for Castleton Park in Indianapolis. The role oversees day-to-day operations, facility management, and tenant relations across a portfolio of office and flex properties, ensuring safe, efficient, and visually appealing environments.

The position requires 5-7+ years in commercial property management, strong knowledge of building systems, and proven vendor and financial oversight.