Commercial Operation Specialist - APPRAISER

Sedgwick County; Wichita (KS); On-site; USD 50,000 - 70,000; Full time

Job summary

Sedgwick County is seeking a Commercial Operations Specialist - Appraiser to manage and improve the commercial data applications, coordinate annual property reviews, and support the Appraiser’s Office in mass appraisal activities. The role emphasizes accuracy, timeliness, and adherence to Kansas standards.

The position requires collaboration with division staff and IT teams, oversight of two support staff, and compliance with USPAP and applicable laws.

Qualifications

• High school diploma or equivalent is required.
• 2 years mass appraisal experience or 3 years in admin roles.
• Completion of IAAO 101 course and progress toward 102/300/400 and USPAP.
• Knowledge of Kansas property tax law and Orion system fundamentals.

Responsibilities

• Respond to data requests and information inquiries from staff and property owners.
• Collaborate with staff and IT teams to maintain and improve commercial data applications.
• Provide support to staff on application issues and identify solutions.
• Supervise two support staff responsible for commercial data entry and related admin tasks.
• Follow annual PVD Revaluation Maintenance Specifications and Compliance Guide requirements.
• Coordinate final review processes and maintain tracking logs.
• Assist in coordinating appeal schedules and documentation for hearings.

Skills

Mass appraisal

Administrative support

Data requests handling

Team supervision

Education

High school diploma or equivalent

Associate’s degree in Real Estate, Accounting, Economics, Business Administration, or related field

Job description

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Commercial Operation Specialist - APPRAISER

Work Schedule: Monday - Friday, 8:00 a.m. to 5:00 p.m.

Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits .

Please review the Appraiser’s Office Conflict of Interest Policy prior to applying for this position by clicking here . For questions about this policy, please call the Appraiser's Office at 660-5445.

The Commercial Operations Specialist develops and maintains the procedures and databases that support the Commercial Division’s property listing, valuation, appeals, and value-tracking activities. This role coordinates annual property review and appeal projects, responds to specialized information requests, and helps ensure commercial appraisal processes are completed accurately and on schedule. Work is performed using sound mass appraisal practices and in compliance with Kansas statutes, Property Valuation Division guidelines, County policies, and Uniform Standards of Professional Appraisal Practice.

Divisional Appraisal Application Management

• Respond to data requests and information inquiries from staff and property owners.
• Collaborate with departmental staff, Appraiser’s Office technology staff, and Division of Information Technology staff to maintain, update, and improve commercial data applications.
• Provide support to staff on division-specific application issues and identify solutions.
• Report unresolved or widespread application issues for resolution.
• Supervise two support staff positions responsible for commercial data entry, document preparation, and related administrative support.
• Follow annual PVD Revaluation Maintenance Specifications and Compliance Guide requirements.

Annual Final Reconciliation

• Ensure commercial tables, databases, and related applications are updated and maintained.
• Coordinate and verify application testing in accordance with final review timelines.
• Prepare and maintain the Commercial Final Review Manual and annual final review tracking log.
• Manage the distribution, return, and tracking of final review assignments.
• Coordinate with staff to monitor the entry of final review results.
• Direct support staff in compiling final review documents, entering data, maintaining tracking records, and completing quality-control reviews.
• Review final reconciliation work products and resolve discrepancies.
• Monitor Commercial Informal and Small Claims appeal calendars.
• Coordinate with department supervisors to establish appeal schedules and provide staff notices at least one week before scheduled appeals.
• Work with appraisers and staff to ensure appeal documentation is complete and prepared in advance of hearings.
• Assign and oversee support staff work related to compiling appeal documents, preparing case materials, and maintaining appeal records.
• Review appeal outcomes to confirm all applicable database applications are updated.
• Coordinate with the Appeals Coordinator to promptly update schedule changes and notify affected staff.

Minimum Qualifications: High school diploma or equivalent. Two (2) years of mass appraisal experience, and/or three (3) years of progressive responsibilities in a professional administrative assistance role. Has successfully completed the following course: International Association of Assessing Officers (IAAO) Course 101 - Fundamentals of Real Property Appraisal. Must successfully pass the following courses within three (3) years of hire date: IAAO Course 102 – Income Approach to Valuation, IAAO Course 300 – Fundamentals of Mass Appraisal, IAAO Course 400 – Assessment Administration, Uniform Standards of Professional Appraisal Practice (USPAP), Kansas Property Tax Law, Orion Introduction and Overview of Basic Functionality.

Preferred Qualifications: Five (5) years of experience in mass appraisal. Associate’s degree from an accredited college or university in Real Estate, Accounting, Economics, Business Administration, or a related field. Have one or more of the following professional designations: Registered Mass Appraiser (RMA) or Assessment Administration Specialist (AAS).