Commercial Loan Servicing Specialist III

Stifel Financial Corp.; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Dental and vision coverage

401k plan

Wellness program

Life insurance

Paid time off

Job summary

Stifel Financial Corp. in Creve Coeur, MO is seeking a Commercial Servicing Associate III to onboard and service, manage daily loan activities, and maintain strong client relationships.

You will collaborate with loan teams and coordinators to keep closings timely and accurate, while handling payments and discrepancies with professionalism. The role emphasizes regulatory compliance, strong administrative skills, and excellent communication to support a high-quality client experience within a

Qualifications

• High school diploma or equivalent.
• 4–6 years of relevant experience.
• Knowledge of CRA, BSA, FCRA regulations.
• Proficient in administrative procedures and office systems.
• Excellent verbal and written communication.

Responsibilities

• Onboard commercial loans into loan systems for various types of lending verticals.
• Work closely with Loan Coordinators to ensure timeliness and accuracy of daily loan closings.
• Process incoming payments while ensuring payment accuracy is met.
• Work with Agent Banks to resolve discrepancies.
• Process advance requests, including submission to the wire department.
• Process conversion and rate change requests.
• Work with Lending Teams to provide and maintain a positive client experience through excellent customer service.
• Communicate with clients to answer questions and resolve discrepancies promptly.
• Assist with imaging loan documents and daily activity.
• Responsible for daily balancing of work in process accounts.
• May mentor junior-level associates as needed.

Skills

Communication skills

Office administration

Training & mentoring

Client service

Regulatory knowledge

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Stifel Financial Corp. in Creve Coeur, MO is seeking a Commercial Servicing Associate III to onboard and service, manage daily loan activities, and maintain strong client relationships.

You will collaborate with loan teams and coordinators to keep closings timely and accurate, while handling payments and discrepancies with professionalism. The role emphasizes regulatory compliance, strong administrative skills, and excellent communication to support a high-quality client experience within a