Commercial Loan Servicing Representative - Op Accountant 2

Calculated Hire; San Antonio (TX); Hybrid; USD 52,000 - 57,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid time off

Job summary

Calculated Hire in San Antonio, TX is seeking a Commercial Loan Servicing Representative II to manage post-close servicing and lien perfection for commercial loans. You will handle documentation reviews, UCC filings, and ensure accurate collateral positioning while coordinating with internal partners.

The role requires strong organizational skills to manage a busy pipeline, adherence to SLAs, and effective communication to resolve issues and maintain risk controls in a hybrid environment.

Qualifications

• Experience in Commercial Loan Servicing, Commercial Loan Operations, Loan Closing, Post-Closing, or Commercial Lending Operations.
• Experience reviewing loan documentation in a production-based environment.
• Strong organizational skills with the ability to manage multiple transactions simultaneously.
• Experience working under service level agreements (SLAs) or production metrics.

Responsibilities

• Perform post-closing servicing activities for commercial loan transactions
• Review commercial loan documentation to ensure proper lien perfection and collateral positioning
• Complete perfection reviews on various commercial collateral types
• Support UCC filings, continuations, amendments, and related servicing activities
• Research documentation exceptions and resolve collateral-related issues
• Manage a high-volume production pipeline while meeting established SLAs
• Prioritize work based on aging, risk exposure, and business urgency
• Navigate multiple servicing platforms to research loan information and update transaction statuses
• Communicate with Relationship Managers, Front Office partners, Legal, Title Companies, and internal servicing teams regarding documentation needs and transaction updates
• Respond to escalations related to overdue transactions and documentation deficiencies
• Participate in quality control reviews and resolve rejected transactions
• Assist with backlog reduction efforts while maintaining production and quality standards

Skills

Commercial loan servicing

Organization & multitasking

SLAs adherence

Communication skills

Systems navigation

Job description

Commercial Loan Servicing Representative II – Perfections Team

Location: San Antonio, TX (Hybrid - 3 days onsite / 2 remote)

Pay: $25/hr

Contract: 12 Month Contract/W2

Position Overview

As a Commercial Loan Servicing Representative, you will support the post-close servicing process for commercial lending transactions by ensuring collateral documentation is complete, accurate, and maintained within established service level agreements.

You will manage an active pipeline of commercial loan transactions while performing lien perfection reviews, researching documentation exceptions, coordinating with internal business partners, and ensuring the client maintains the proper legal position on collateral securing commercial loans.

This role requires someone who thrives in a production environment, enjoys managing multiple priorities, and understands the importance of mitigating operational and financial risk.

Responsibilities

• Perform post-closing servicing activities for commercial loan transactions
• Review commercial loan documentation to ensure proper lien perfection and collateral positioning
• Complete perfection reviews on various commercial collateral types
• Support UCC filings, continuations, amendments, and related servicing activities
• Research documentation exceptions and resolve collateral-related issues
• Manage a high-volume production pipeline while meeting established SLAs
• Prioritize work based on aging, risk exposure, and business urgency
• Navigate multiple servicing platforms to research loan information and update transaction statuses
• Communicate with Relationship Managers, Front Office partners, Legal, Title Companies, and internal servicing teams regarding documentation needs and transaction updates
• Respond to escalations related to overdue transactions and documentation deficiencies
• Participate in quality control reviews and resolve rejected transactions
• Assist with backlog reduction efforts while maintaining production and quality standards

Required Qualifications

• Experience in Commercial Loan Servicing, Commercial Loan Operations, Loan Closing, Post-Closing, or Commercial Lending Operations
• Experience reviewing loan documentation in a production-based environment
• Strong organizational skills with the ability to manage multiple transactions simultaneously
• Experience working under service level agreements (SLAs) or production metrics
• Ability to prioritize workload while maintaining accuracy
• Strong written and verbal communication skills
• Proficiency navigating multiple systems and applications

Preferred Qualifications

• Commercial lending experience preferred over consumer lending
• Experience with lien perfection activities
• Knowledge of UCC filings, continuations, and amendments
• Experience reviewing collateral documentation
• Exposure to commercial real estate or commercial construction lending
• Familiarity with Loan IQ (LIQ), AFS, nCino, or similar servicing platforms
• Experience working with title companies, attorneys, or collateral documentation
• Previous experience supporting commercial loan portfolios

Ideal Candidate

The ideal candidate is someone who enjoys working in a fast-paced operations environment and understands how to prioritize competing deadlines.

They're naturally organized, detail-oriented, and comfortable managing a large production pipeline without sacrificing quality. They recognize the importance of accurate collateral documentation and understand that even small errors can create significant financial and operational risk.

Most importantly, they're eager to learn. This team invests heavily in training and cross-training, giving employees the opportunity to expand into additional commercial portfolios and develop into senior-level specialists within Commercial Loan Operations.

Disclaimer

Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

Eeo

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks

Calculated Hire offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.