Commercial Lines - Team Assistant I - January 2027

Cincinnati Insurance Company; Fairfield (OH); On-site; USD 25,000 - 28,000; Full time

Job summary

The Cincinnati Insurance Companies is seeking a team assistant at our Fairfield, Ohio Headquarters to support the underwriting team in processing endorsements and maintaining quality and efficiency.

Starting January 19, 2027, the role offers $18.00 to $20.00 hourly, with eligibility for an annual cash bonus based on performance. You will work in a collaborative, service-oriented environment and contribute to our commitments to independent agents.

Qualifications

• Requires high school diploma or GED.
• Demonstrates strong teamwork and communication skills.
• Ability to process endorsements and support underwriting with attention to detail.

Responsibilities

• Maintain an assigned territory to complete work assignments.
• Process e-CLAS endorsements to support agency requests (work comp or package policies).
• Perform basic research.
• Enter motor vehicle reports as needed.

Skills

Teamwork

Attention to detail

Time management

Communication

Problem solving

Adaptability

Relationship building

Underwriter collaboration

e-CLAS knowledge

Decision making

Education

High school diploma or GED

Tools

EDM application

Workbench

State rating manuals

Job description

MAKE A DIFFERENCE Share your talents and develop your skills as you build a career in a professional environment with a personal feel.

Description

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate thatActions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

Our Commercial Lines department is seeking a team assistant class set to start on January 19th, 2027. Team assistants support the underwriting team in serving agencies by processing tasks needed in the endorsement issuance process. Team assistants will also be responsible for maintaining overall quality and efficiency of work performed within their team. This position is based at our Headquarters in Fairfield, Ohio.

The pay range for this position is $18.00 - $20.00 hourly. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and individual performance.

Be ready to:

• maintain an assigned territory to complete work assignments
• process e-CLAS endorsements to support agency requests whether work comp or package policies
• perform basic research
• enter motor vehicle reports, as needed

Be equipped with:

• working knowledge of e-CLAS manuals, including how to navigate and interpret them
• working knowledge of state rating manuals, workbench and EDM application
• the ability and willingness to work in a team setting
• maintaining a positive attitude
• making efficient use of time
• demonstrating an acceptable level of attention to detail
• the ability to develop positive relationships
• demonstrating adaptability to new processes and procedures
• the ability to collaborate and communicate with underwriters and associate underwriters
• applying problem solving and decision‑making skills
• utilizing the appropriate communication method for the situation – email, phone, transaction notes, face‑to‑face, or virtual

Bring education or experience from:

• high school diploma or GED

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices, and creating solutions that impact lives is appreciated. To increase the well‑being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

Embrace a diverse team

As a relationship‑based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.