Commercial Lines Senior Account Manager

Superior Insurance Partners LLC; Woodridge (IL); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Superior Insurance Partners - Woodridge, IL, is seeking a Commercial Lines Sr. Account Manager to own an established book and ensure effortless client experiences.

You’ll renew, quote, endorse, and answer coverage questions with carriers and underwriters, while maintaining clean records in the agency system. The role requires 7+ years in commercial lines, a P&C license, and proficiency with Applied Epic and MS Office.

Qualifications

• 7+ years of commercial lines account-management or customer-service experience.
• Active Property & Casualty license.
• Strong knowledge of commercial coverages, renewal processes, endorsements, and certificates.
• Experience with an agency management system; Applied Epic experience is a plus.
• Solid Microsoft Office skills; especially Outlook, Excel, and Word.

Responsibilities

• Own an established book of commercial lines accounts from renewals to endorsements and certificates.
• Manage renewals, quotes, endorsements, certificates, and coverage questions.
• Collaborate with carriers and underwriters to secure favorable terms for clients.
• Keep accurate, current records in the agency management system.
• Handle day-to-day changes, cancellations, and follow-ups to ensure seamless service.

Skills

Account management

Customer service

Communication skills

MS Office proficiency

Education

Property & Casualty license

Tools

Applied Epic

Outlook

Excel

Word

Job description

Superior Insurance Partners is a rapidly growing insurance brokerage platform specializing in commercial lines, personal lines, and employee benefits solutions for businesses and individuals across the United States. Through strategic acquisitions and long-term partnerships with leading independent agencies, Superior has built a strong presence throughout the Midwest and Eastern U.S.

At the core of Superior’s approach is its mission: to improve the lives of its Agency Partners by supporting their personal, professional, and financial goals. Rather than applying a one-size-fits-all model, Superior develops customized growth strategies tailored to each partner agency’s unique vision and objectives. Agency partners gain access to a robust shared-services platform that includes accounting and finance, recruiting, human resources, AMS/IT support, marketing, and M&A expertise — allowing local agencies to maintain their entrepreneurial culture while benefiting from the scale, resources, and best practices of a larger organization. Long-term economic alignment ensures partners remain invested in the collective success and growth of the platform.

Superior Insurance Partners is backed by Tyree & D’Angelo Partners ("TDP"), a leading Chicago-based private equity firm focused on investing in and partnering with lower middle-market businesses. TDP companies have completed over 1,000 partnerships, have grown to over $4 billion of enterprise value, and TDP has over $1.4 billion of capital under management.

Commercial Lines Sr. Account Manager

Hybrid · Full-Time

At Superior Insurance Partners - Woodridge, we keep it simple: do right by clients, take pride in the details, and treat the people beside you like teammates – because they are. We’re looking for a Commercial Lines Sr. Account Manager who can own an established book and make the client experience feel effortless.

The Role:

You’ll manage an established book of commercial lines accounts and be the person clients trust to get it right. In practice, that looks like:

• Problem solver. You’re the first call for your book — proactive, responsive, and a step ahead of what clients need before they ask.
• Owning the work end to end. Renewals, quoting, endorsements, certificates, and coverage questions – you carry them from first touch to done.
• Going to bat with carriers. You work underwriters hard on your clients’ behalf and know the coverage well enough to catch the gaps others miss.
• Keeping it clean. Accurate, current records in the agency management system – because good service starts with good information.
• Handling the day-to-day. Changes, cancellations, follow-ups, and all the moving pieces, so nothing slips.

Who We’re Looking For:

• 7+ years of commercial lines account-management or customer-service experience.
• An active Property & Casualty license.
• Strong working knowledge of commercial coverages, renewal processes, endorsements, and certificates.
• Experience working in an agency management system; Applied Epic experience is a plus.
• Solid Microsoft Office skills, especially Outlook, Excel, and Word.
• A proactive mindset, strong attention to detail, and clear communication skills.
• CIC, CISR, or similar designations are welcome, but they matter less to us than how you show up and do the work.

What It’s Actually Like Here:

Superior Insurance Partners - Woodridge is built on relationships – with clients, carriers, and each other. We value people who communicate openly, follow through, and take ownership without needing to be asked twice. You’ll have the support of an experienced team while still having room to make the role your own.

We believe that when colleagues feel supported and respected, they do their best work. That mindset shapes how we serve our clients and how we show up for one another.

About Superior Insurance Partners:

We offer Personal Property & Casualty, Commercial Property & Casualty, Group Benefits, Health Insurance, and Life Insurance & Annuities. Our team combines knowledgeable agents with responsive, personal service to help clients protect what matters most.

Sound Like Your Kind of Team?

We’d love to hear from you. Tell us about your commercial lines experience, the accounts you’ve managed, and why Superior Insurance feels like the right next step.