Commercial Lines Insurance Service Specialist

Brown & Brown, Inc.; Orlando (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Benefits

401k

Paid Time Off

Job summary

A leading insurance brokerage in Orlando, FL is looking for a Customer Service Specialist to maintain customer accounts. This full-time position involves setting up client records, processing policy changes, and ensuring quality compliance. Ideal candidates will have high school education, excellent customer service skills, and proficiency in MS Office. The company offers comprehensive health benefits, mental health services, and a commitment to diversity and inclusion.

Qualifications

• Must obtain 2-20 license within 90 days of employment.
• Experience in a paperless environment with strong PC skills is required.

Responsibilities

• Service customer accounts by setting up new and renewal client records.
• Review applications and bind new and renewal policies.
• Issue policies and process endorsements, cancellations, and reinstatements.
• Ensure compliance with quality control guidelines.

Skills

Proficient with MS Office Suite

Exceptional telephone demeanor

Detail oriented

Ability to multi-task

Commitment to excellent customer service

Education

High School or equivalent education

Job description

A leading insurance brokerage in Orlando, FL is looking for a Customer Service Specialist to maintain customer accounts. This full-time position involves setting up client records, processing policy changes, and ensuring quality compliance. Ideal candidates will have high school education, excellent customer service skills, and proficiency in MS Office. The company offers comprehensive health benefits, mental health services, and a commitment to diversity and inclusion.