Commercial Lines Client Service Lead - Flexible Hours

Arthur J. Gallagher & Co. (AJG); Austin (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Paid parental leave

Job summary

Arthur J. Gallagher & Co. (AJG) is looking for a Commercial Lines Client Service Manager in Austin, TX. This role focuses on delivering tailored insurance solutions while building relationships with clients and carriers.

You’ll manage the renewal process and mentor team members to uphold compliance standards. Candidates should have a Bachelor’s degree with related experience or a high school diploma with more years in client service. An active Property and Casualty License is essential.

The position comes with a comprehensive benefits package, including medical, 401(k), and educational reimbursement.

Qualifications

• 5+ years of client service management experience or 8+ years experience with high school diploma.
• Active Property and Casualty License required.
• Ability to explain complex issues and manage competing priorities.

Responsibilities

• Manage the renewal process and deliver tailored solutions.
• Identify gaps in coverage and review claims.
• Build strong relationships with clients and carriers.
• Mentor team members and ensure compliance with standards.

Skills

Client service management

Insurance document management software (EPIC)

Microsoft Office tools

Technical insurance experience

Education

Bachelor’s degree

High school diploma/GED

Job description

Arthur J. Gallagher & Co. (AJG) is looking for a Commercial Lines Client Service Manager in Austin, TX. This role focuses on delivering tailored insurance solutions while building relationships with clients and carriers.

You’ll manage the renewal process and mentor team members to uphold compliance standards. Candidates should have a Bachelor’s degree with related experience or a high school diploma with more years in client service. An active Property and Casualty License is essential.

The position comes with a comprehensive benefits package, including medical, 401(k), and educational reimbursement.