Commercial Lines Account Manager – Renewals & Service

Hilb Group; Canton (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Medical, Dental, Vision plans

401(k) with company match

Generous PTO

Job summary

The Hilb Group in Canton, MA, is seeking a motivated Commercial Lines Associate Account Manager to manage client relationships and service accounts. You will handle inquiries about insurance coverages, billing, and renewals. The ideal candidate should have a high school degree and at least 2 years of experience in customer service or sales within the property and casualty insurance industry.

This in-office position offers company-paid life insurance, various medical plans, a 401(k) with company match, and generous PTO.

Qualifications

• 2+ years of experience in customer service and/or sales in the p&c insurance industry.
• Superior listening skills and ability to probe customer needs.
• Self-directed with good decision-making and time management skills.

Responsibilities

• Manage assigned book of business and act as primary client relationship manager.
• Handle inquiries regarding insurance coverages and policy changes.
• Maintain knowledge of all company systems and offerings.

Skills

Customer service experience

Strong interpersonal skills

Proficient PC skills

Decision making

Education

High School degree

Tools

AMS360

Job description

The Hilb Group in Canton, MA, is seeking a motivated Commercial Lines Associate Account Manager to manage client relationships and service accounts. You will handle inquiries about insurance coverages, billing, and renewals. The ideal candidate should have a high school degree and at least 2 years of experience in customer service or sales within the property and casualty insurance industry.

This in-office position offers company-paid life insurance, various medical plans, a 401(k) with company match, and generous PTO.