Commercial Lines Account Manager I - Client Care & Policy

Sunstar Insurance Group; Camden (AR); On-site; USD 45,000 - 60,000; Full time

Job summary

Sunstar Insurance Group in Arkansas is seeking an Account Manager I to support client relationships, process insurance documents, and deliver exceptional service in a collaborative setting.

Responsibilities include handling client inquiries, policy changes, renewals, and cross-sell opportunities, while ensuring accuracy in application and policy data.

The role is 75% tactical and 25% strategic, requires an Arkansas Producer License, and offers growth within a supportive SIG U training environment.

Qualifications

• Minimum 2 years in insurance or related field
• Active Arkansas Insurance Producer License required
• Strong communication and organizational skills
• High attention to detail and accuracy

Responsibilities

• Assist clients with inquiries, policy changes, and claims processing.
• Maintain high levels of client satisfaction and retention (target: 90%+).
• Communicate effectively via phone, email, and in-person meetings.
• Prepare and review insurance documents (applications, quotes, policies, endorsements).
• Set up and maintain client accounts and data entry in agency system.
• Identify cross-sell opportunities and support renewals.

Skills

Strong verbal, written, anda0organiz

Microsoft Office Suite

Independent work

Attention to detail

Insurance industry experience

Tools

Applied Epic

Job description

Sunstar Insurance Group in Arkansas is seeking an Account Manager I to support client relationships, process insurance documents, and deliver exceptional service in a collaborative setting.

Responsibilities include handling client inquiries, policy changes, renewals, and cross-sell opportunities, while ensuring accuracy in application and policy data.

The role is 75% tactical and 25% strategic, requires an Arkansas Producer License, and offers growth within a supportive SIG U training environment.