Commercial Lines Account Manager — Client Growth & Service

Legacy Risk Solutions, LLC; Gainesville (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

FSA

Life Insurance

Disability Insurance

PTO

Job summary

Legacy Risk Solutions in Gainesville, GA is seeking an experienced Commercial Lines Account Manager to oversee the full lifecycle of commercial insurance accounts, partnering with Producers to deliver strategic risk management and exceptional client service.

The ideal candidate is relationship-driven, thrives in a fast-paced agency environment, and will support client retention, account growth, and timely servicing of policies while building trusted relationships with carriers and internal teams.

Qualifications

• Active Property & Casualty license required.
• Minimum of four years in Commercial Lines or account management.
• Experience with agency management systems (Applied Epic or similar).
• Proficiency in Microsoft Office 365 (Outlook, Word, Excel, Teams).
• Strong communication, relationship-building, and customer service skills.

Responsibilities

• Manage full lifecycle of Commercial Lines accounts, including renewals and servicing.
• Partner with Producers to develop renewal strategies and identify opportunities to expand coverage.
• Serve as primary contact for clients, addressing coverage, policy, and billing inquiries.
• Prepare applications and market new and renewal business to carriers.
• Review carrier proposals and policy documents for accuracy and coverage.
• Process endorsements, renewals, cancellations, premium audits, and policy changes.
• Coordinate policy binding, billing inquiries, audits, and non-renewals.
• Collect loss information and maintain accurate client records.
• Maintain organized electronic files in Applied Epic and other systems.
• Build strong relationships with carrier underwriters and partners to support retention.
• Deliver exceptional client service with accurate, timely transactions.

Skills

P&C license

Commercial Lines

Communication

Customer Service

Time Management

Independent Work

Relationship Building

MS Office 365

Tools

Applied Epic

Job description

Legacy Risk Solutions in Gainesville, GA is seeking an experienced Commercial Lines Account Manager to oversee the full lifecycle of commercial insurance accounts, partnering with Producers to deliver strategic risk management and exceptional client service.

The ideal candidate is relationship-driven, thrives in a fast-paced agency environment, and will support client retention, account growth, and timely servicing of policies while building trusted relationships with carriers and internal teams.