Commercial Lines Account Manager

Harrison Gray Search; Tampa (FL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Comprehensive Medical, Vision, and Dental insurance

401(k) employer match

Generous PTO

Education assistance program

Job summary

A family-owned insurance brokerage is seeking a Commercial Lines Account Manager in Tampa to provide exceptional client service for commercial accounts. The ideal candidate will have 3+ years of experience and AMS360 knowledge. Responsibilities include managing client relationships, preparing renewals, and ensuring timely account maintenance. The role is full-time and offers competitive benefits including comprehensive insurance and generous PTO.

Qualifications

• 3+ years of experience in account management for commercial property and casualty.
• Ability to deliver high-quality client service.
• Strong organizational and time-management skills.

Responsibilities

• Serve as day-to-day contact for commercial clients.
• Manage client accounts and support new business.
• Prepare and oversee account renewals.

Skills

AMS360 experience

Managing mid-to-large Commercial P&C accounts

Strong technical knowledge of commercial coverages

Excellent communication skills

Detail-oriented

Proficiency with Microsoft Office

Ability to collaborate in a team

Education

Bachelor’s degree

Tools

Microsoft Office

Agency management systems

Job description

Overview

Harrison Gray Search has partnered with a family-owned insurance brokerage and risk management agency to help them find a Commercial Lines Account Manager in Tampa, FL.

Position Summary: The Commercial Lines Account Manager is responsible for providing proactive client service and account management for commercial property and casualty accounts. This role will work closely with Producers, clients, and insurance carriers to deliver exceptional service and ensure accounts are accurately maintained and renewed.

Compensation

Base pay range: $65,000.00/yr - $80,000.00/yr

Responsibilities

• Act as the day-to-day contact for assigned commercial clients, delivering consistent, high-quality service.
• Partner with Producers to manage client accounts and support new business efforts.
• Develop and maintain strong relationships with clients and carrier partners.
• Prepare and oversee renewals, including gathering exposure information, submissions, proposals, and coverage analyses.
• Conduct policy reviews for accuracy and request corrections as needed.
• Manage service items such as endorsements, invoicing, certificates, audits, and policy changes.
• Track policy expirations and maintain open-item/action reports to ensure client renewals are handled timely and accurately.
• Serve as an advocate for clients in dealings with carriers and underwriters.
• Apply insurance market and product knowledge to identify client solutions and mitigate risk exposures.
• Support workflow improvements and adhere to agency best practices.

Qualifications

• AMS360 experience required
• Minimum of 3+ years managing mid-to-large Commercial P&C accounts
• Strong technical knowledge of commercial coverages and markets
• Excellent communication skills and client-focused service orientation
• Detail-oriented with strong organizational and time-management skills
• Proficiency with Microsoft Office and agency management systems
• Ability to collaborate effectively in a team environment
• Bachelor’s degree preferred but not required

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industries: Insurance

Benefits

• Comprehensive Medical, Vision, and Dental insurance
• 401(k) employer match
• Generous PTO
• Education assistance program