Commercial Lines Account Manager

The Misch Group; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

The Misch Group in Cincinnati, OH is seeking a Commercial Lines Account Manager to service a book of commercial lines accounts and support the assigned Producer.

You will respond to client inquiries, review coverage, and advise on risk management, with a focus on accurate quotes and renewals. This role requires a Property & Casualty license and strong communication, with opportunities to grow in a collaborative brokerage.

Qualifications

• 3+ years in servicing small to medium commercial accounts.
• Property and Casualty license required.
• CIC, CPCU or other designations desirable but not required.
• Knowledge of Insurance and/or Brokerage business.
• Ability to consult on risk management issues.
• Strong verbal and written communication skills.
• Proficiency with MS Office suite.

Responsibilities

• Account Management from A-Z.
• Provide day-to-day client service and respond to policy questions.
• Consult with clients on policy changes and risk management.
• Market/quote new business and renewals with competitive coverage.
• Collaborate with producers and underwriters.
• Utilize rating portals and carrier portals.
• Maintain client records and renewals data.

Skills

Communication skills

Client service

Education

Property & Casualty license

CIC/CPCU designation desirable

Tools

Microsoft Office (Word, Excel, Outlook, Teams)

Job description

Commercial Lines Account Manager

Independent insurance broker is seeking a Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The Commercial Lines Account Manager will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the assigned Producer.

Responsibilities

• Account Management from A-Z.

• Holistic and consultative approach to customer service.

• Working knowledge of Property and Casualty accounts

• Research and compile answers to client policy and coverage questions

• Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client.

• Experience with multiple carrier underwriters and online rating portals

• Identify, compile and manage information regarding account renewals.

Qualifications

• Min of 3 years of insurance industry experience related to servicing small to medium commercial accounts

• Property and Casualty license

• CIC, CPCU, or other insurance designations are desirable but not required.

• Knowledge of Insurance and/or Brokerage business

• Technical knowledge of product area or industry

• Ability to provide consultation and expert advice to management on risk management issues.

• Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook, Teams)

• Professional verbal and written communication skills