Commercial Lines Account Manager

Martin Grant Associates, Inc.; Sandusky (OH); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Martin Grant Associates, Inc. in Sandusky, OH is seeking a Commercial Lines Account Manager to support a diverse portfolio of commercial clients.

The role emphasizes building long-term client relationships, collaborating with producers, and delivering exceptional service in a hybrid work environment. You will manage day-to-day service, advise on coverage and renewals, process new business and endorsements, and coordinate with carriers to resolve questions.

Qualifications

• Active Property & Casualty license required.
• 2+ years of commercial lines account management experience.
• Strong knowledge of commercial insurance products and coverages.
• Excellent organizational and communication skills.

Responsibilities

• Manage day-to-day service of an assigned commercial lines book of business.
• Serve as primary contact for client service needs and policy changes.
• Work with Producers to develop renewal strategies and renewals.
• Process new business, renewals, endorsements, cancellations, and COIs.
• Review policies and endorsements and liaise with carriers on questions.
• Build lasting client relationships through proactive communication.

Skills

Property & Casualty license

Commercial lines account management

Client relationship management

Job description

Ready to join a growing organization where relationships matter, collaboration is encouraged, and your expertise is valued?

A nationally recognized insurance and financial services organization is seeking a Commercial Lines Account Manager to support a diverse portfolio of commercial clients. This is an excellent opportunity for an experienced insurance professional who enjoys building long-term client relationships, collaborating with producers, and delivering exceptional service.

The Job

As a Commercial Lines Account Manager, you will:

• Manage the day-to-day service of an assigned commercial lines book of business.
• Serve as the primary point of contact for client service needs, providing trusted guidance on coverage, policy changes, and renewals.
• Partner with Producers to develop and execute renewal strategies while ensuring an exceptional client experience.
• Process new business, renewals, endorsements, cancellations, and certificates of insurance.
• Review policies and endorsements for accuracy and communicate directly with carrier partners to resolve underwriting and policy-related questions.
• Build lasting relationships with clients through proactive communication and responsive service.
• Identify opportunities to strengthen client relationships through additional insurance solutions.
• Stay current on industry trends, carrier updates, and commercial insurance products to provide strategic guidance to clients.

What You'll Bring

• Active Property & Casualty license.
• 2+ years of Commercial Lines account management experience within an insurance agency or brokerage.
• Strong knowledge of commercial insurance products and coverages.
• Excellent organizational, communication, and client relationship skills.
• Ability to manage multiple priorities in a fast-paced environment.
• A proactive, team-oriented mindset with a passion for delivering outstanding client service.

The Company

• Hybrid Flexibility: Enjoy a flexible hybrid work environment based in Sandusky, Ohio.
• Established Organization: Join a respected national firm with a strong reputation and continued investment in its people.
• Collaborative Culture: Work alongside experienced professionals who believe success is built through teamwork and exceptional client service.
• Career Growth: Take advantage of ongoing professional development, licensing support, and opportunities for advancement.
• Industry-Leading Resources: Leverage modern technology, strong carrier partnerships, and dedicated internal support so you can focus on what you do best—serving your clients.