Commercial Lines Account Manager

Gpac; Garfield (NJ); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Hybrid work

Pet insurance

Career development

Job summary

Gpac in Garfield, NJ is seeking an experienced Commercial Lines Account Manager to handle a diverse book of commercial clients. The role offers hybrid work in a supportive, growth‑oriented agency with a 40+ year client base and strong risk management focus.

You will process COIs, input data into EPIC, coordinate carrier follow‑ups, prepare proposals, and manage renewals and billing inquiries while identifying cross‑sell opportunities and ensuring proper coverage.

Qualifications

• P&C license is required to manage commercial accounts.
• Experience handling large commercial accounts across multiple industries.
• Familiarity with AMS360 for policy administration and billing.

Responsibilities

• Process COI, binders, evidences, auto IDs, renewals, endorsements and claim data.
• Input account, contact and policy data into EPIC accurately.
• Follow up with carriers on policy status, endorsements and cancellations.
• Secure loss runs, MVRs and related documents as requested.
• Prepare proposals, analyses and summaries for clients.
• Manage billing inquiries and account cancellations.
• Market and renew accounts, identify coverage gaps and upsell where appropriate.

Skills

P&C License

Experience managing large commercial**

AMS360 proficiency

Education

Bachelor's Degree

Tools

AMS360

Job description

Commercial Lines Account Manager

North Jersey| $75,000-$85,000 | Hybrid

We are seeking an experienced account manager to handle commercial accounts to join a local agency with over 40 years providing tailored solutions and top teir client services in risk management. This independent agency continues to grow with a strong long-standing client base. Along with career growth and mentoring opportunities, employees enjoy flexible work environment and truly comprehensive benefits.

Overview of role

• Processes certificates of insurance (COI), binders, evidences, auto ID cards, applications, renewal requests, endorsements, premium finance agreements, and claim data.
• Responsible for initial input of account, contact, and policy details into EPIC.
• Follow up with carriers on status and receipt of all policies, endorsements, and cancellations. Coordinates resolution of pending issues.
• Performs online carrier ratings.
• Secure loss runs, experience modification worksheets, and MVRs, FR-19's; orders and follows up on loss runs when requested.
• Prepares proposals, analysis and summaries as needed.
• Manages billing inquiries and cancellation notices.
• Manages assigned accounts; analyzes accounts for adequacy and appropriate coverage. Prepares final proposal presentation, analysis and summaries as needed.
• Reviews endorsements for completion and accuracy.
• Markets the account and reviews marketing placements.
• Initiates and follows up on renewal applications.
• Identifies cross/up selling opportunities. Expands and rounds out existing accounts by identifying potential gaps in coverage, recommending and implementing proper coverage.
• Responsible for making sure that all the terms and conditions of the insurance policies are properly prepared.
• Tracks claims, flags claim-heavy accounts and incorrectly written accounts.
• Responsible for agency billing according to service standard.

Minimum Qualifications

• P&C License
• Bachelor's Degree preferred
• Experience managing large commercial accounts
• AMS360 proficiency
• Broad experience with generalist commercial books, including manufacturing, contracting, service, real estate, and professional industries

Why work with this agency

• Competitive salary - $75,000 - $85,000
• Strong mentorship and career development opportunities
• Hybrid flexibility
• Generous Vacation/PTO and comprehensive benefits, including pet insurance!

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.