Commercial Lines Account Manager

Jonus Group; Duluth (GA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

401(k) plan

Profit sharing

Career growth plan

Job summary

Jonus Group is seeking a Sr. Commercial Lines Account Manager to join a growing team in Duluth, GA. The role focuses on renewals and retention of mid-market commercial accounts, leveraging a strong background in small business insurance and exceptional customer service.

You will manage relationships, quote new and renewal business, collaborate with producers, and maintain HawkSoft records. A Property & Casualty license is required; 5–10+ years of experience and proficiency with HawkSoft are

Qualifications

• Active Property & Casualty license required.
• 5–10+ years of experience in commercial lines account management.
• Experience with mid-sized business accounts preferred.
• Proficient in agency management software (HawkSoft or similar).

Responsibilities

• Manage a book of mid market commercial lines accounts.
• Oversee renewals and retention to ensure client satisfaction.
• Quote new and renewal business as needed.
• Provide exceptional customer service and resolve inquiries promptly.
• Collaborate with producers and other account managers.
• Maintain accurate agency records in HawkSoft.

Skills

Small business insurance

Account management

Customer service

Communication

Tools

HawkSoft

Job description

Sr. Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a growing team. This role is integral to operations, focusing on renewals and retention of the commercial lines accounts. The ideal candidate will have a strong background in small business insurance, excellent customer service skills, and the ability to work in a fast-paced environment.

Compensation Package

• Salary Range: $90,000 - $110,000 (commensurate with experience)
• Benefits: Comprehensive benefits package, including a 401(k) plan
• Profit Sharing Plan: Available
• Professional Growth: Personalized growth plans to support career development

Responsibilities

• Manage a book of business with a focus on mid market business accounts
• Handle renewals and retention of accounts, ensuring client satisfaction and long-term relationships
• Quote new and renewal business as required
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly
• Collaborate with producers and other account managers to support the commercial lines team
• Maintain accurate and up-to-date records in the agency management system (HawkSoft)

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) license required
• Experience: 5-10+ years of experience in commercial lines account management, preferably with mid-sized business accounts
• Technical Skills: Proficiency in HawkSoft or similar agency management software preferred
• Soft Skills: Strong communication, organizational, and problem-solving skills; ability to work independently and as part of a team; customer-focused mindset; adaptability and a proactive approach to challenges

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