Commercial Lines Account Manager

The Jonus Group; Berwyn (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Paid time off

Professional development

Job summary

The Jonus Group in Berwyn, PA seeks a seasoned Commercial Lines Account Manager to oversee a portfolio of large and complex clients, ensuring accuracy in policy management and high-level client service.

You will review renewals, policy changes, and underwriting responses, coordinate with carriers and internal teams, and drive process improvements to boost service efficiency.

Qualifications

• Valid resident Property & Casualty license.
• Strong communication and organizational skills.
• Experience with commercial lines insurance.

Responsibilities

• Manage and retain an existing book of business comprising large and complex clients.
• Review and process bill renewals, new policies, and policy changes.
• Conduct thorough reviews of commercial insurance policies for accuracy, resolve coverage discrepancies, and communicate changes to insurance carriers.
• Address coverage questions, research issues, and resolve problems efficiently.
• Interact with carriers and internal/external customers to deliver exceptional customer service and ensure adherence to policies and procedures.
• Oversee the renewal submission process, including applications, exhibits, narratives, loss runs, and underwriting responses.
• Disseminate new or updated market information to leadership and the service team.
• Identify areas for improvement and propose solutions to enhance the effectiveness of the service team.
• Submit applications to eligible carriers and follow up to ensure timely receipt of quotations and policies.
• Perform other duties as assigned.

Skills

Property & Casualty license

Communication skills

Multitasking

Attention to detail

Tools

AMS360

ImageRight

Microsoft Office

Job description

Job Summary

Seeking a highly skilled and experienced Commercial Lines Account Manager to join a team. In this role, you will be responsible for managing and servicing a portfolio of large and complex commercial lines clients. You will play a critical role in maintaining exceptional customer relationships, ensuring accuracy in policy management, and contributing to the overall efficiency of the service department.

Compensation Package

• Salary Range: $65,000 - $90,000 per year.
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage and retain an existing book of business comprising large and complex clients.
• Review and process bill renewals, new policies, and policy changes.
• Conduct thorough reviews of commercial insurance policies for accuracy, resolve coverage discrepancies, and communicate changes to insurance carriers.
• Address coverage questions, research issues, and resolve problems efficiently.
• Interact with carriers and internal/external customers to deliver exceptional customer service and ensure adherence to policies and procedures.
• Oversee the renewal submission process, including applications, exhibits, narratives, loss runs, and underwriting responses.
• Disseminate new or updated market information to leadership and the service team.
• Identify areas for improvement and propose solutions to enhance the effectiveness of the service team.
• Submit applications to eligible carriers and follow up to ensure timely receipt of quotations and policies.
• Perform other duties as assigned.

Qualifications/Requirements

Required Skills/Abilities:

• Valid resident Property & Casualty insurance license.
• Proficiency in Microsoft Office Suite.
• Knowledge of, or ability to learn, AMS360 and ImageRight systems.
• Strong understanding of insurance coverages and the ability to communicate them effectively to clients and underwriters.
• Familiarity with insurance regulations, industry standards, and compliance best practices.
• Expertise in commercial insurance underwriting, coverage, and rate analysis.
• Ability to multitask and manage multiple responsibilities while meeting deadlines.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Team-oriented mindset with a positive attitude and willingness to assist others.
• Ability to work under pressure in a fast-paced environment.