Commercial Lending Assistant

City Bank; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

City Bank is seeking a Lending Assistant to support end-to-end loan operations, from initial applications to funding and post-closing documentation. The role requires meticulous document handling, strong communication with borrowers and internal teams, and coordination of closing activities.

You will work with Verafin, Silverlake and Synergy to process loans, manage lien perfection, and ensure regulatory compliance. A professional, detail-oriented mindset is essential.

Qualifications

• Experience handling loan documentation and customer interactions.
• Strong attention to detail and accuracy in all tasks.
• Excellent communication and professional demeanor when representing the bank.

Responsibilities

• Greet customers and represent the bank professionally.
• Coordinate preparation of loan closing documents for Commercial and Industrial loans with internal/external parties.
• Prepare loan input worksheets and checklists for document review.
• Scan and file loan package documents; organize to Doc Review and Synergy for upload.
• Manage loans to perfect the bank's lien via UCCs, deeds of trust, and related documents.
• Review documentation exception reports and request ongoing financial and collateral information.
• Complete loan funding worksheets and provide disbursement instructions to Loan Funding.
• Process payments, settlements, and related banking operations; coordinate with SBA and government-guaranteed loan programs.
• Schedule inspections, closings, and funding; handle AFT/ACH set ups and wire transfers.
• Assist with stop payments, online banking resets, and portal tasks as needed.

Skills

Loan documentation processing

Customer service

Attention to detail

Communication skills

Tools

Verafin

Silverlake

Synergy

Job description

Responsible for performing a variety of services for our customers in a timely and professional manner. Also responsible for the preparation of new loans and the maintenance of existing loans.Essential DutiesGreeting customersRepresent the bank to the customer in a courteous and professional manner.Furnish prompt, efficient, and accurate serviceAttention to detail and excellent communication skills are requiredMaintain work area in a clean, neat, and professional appearanceAccept credit applicationsObtain CIP documentation for individuals, run credit reports and enter Customer Due Diligence information into VerafinObtain borrowing authorization documents for entities, input Beneficial Owner information in Verafin and obtain Certificates of Good StandingCreate new customer CIF’s on Silverlake and complete BSA – Verafin questionsCoordinate the preparation of loan closing documents with internal and external individuals for Commercial and Industrial loans including Letters of Credit, Floor Plans and Guidance Lines.Coordinate document orderingOpen title insurance orders with title companiesRequest appraisal, environmental and evaluation orders through Real Estate Valuation Dept.Coordinates with SBA and other government guaranteed loan programs on gathering the proper documentation on government guaranteed loansScheduling, closing and funding of loans;Prepare or assist in the preparation of the Loan Input Worksheet which is used to prepare the Commercial/Ag Loan Memo, provides information for Loan Doc Prep to prepare loan documents, and provides checklists (borrowing entity and collateral documentation) for Doc Review ticklersReview loan documents for accuracy prior to loan closingsPrepare Loan Funding Worksheet to provide loan disbursement instructions to the centralized Loan Funding Department once loans are closed; provide drafting instructions as neededScan loan package documents and name using naming template. Save completed loan package to Doc Review for trackingScan documents received by mail. Name with naming template and save to exception folder to remove exception or Synergy Folder for upload to Synergy.Manages each loan to identify, file, and perfect the Bank’s lien on any and all loans, including but not limited to: UCC’s, Deed of Trust, Assignments, Subordinations, etc.Review documentation exception reports and communicate with borrowers by letter, email or phone requesting on-going financial and collateral documentation.Complete the Exception Removal Request spreadsheet and forward to the Exception Tracking group to update tracked documents as receivedComplete loan advances and transfers; update construction draw spreadsheets as applicable; prepare extensions and modifications for loan payments;Process/review loan payments; Portal Pay, DMI, Private Banking and all loans housed on Silverlake;Issues cashier’s checksPrepare spreadsheet to track floor plan customers and guidance line activityScheduling construction, equipment and floor plan inspectionsUtilizing Lien Solutions, order UCC searches and flood determinations; file new and terminated UCC’s, review borrower monitoring alertsCustomer Services requests:Prepare AFT and ACH set up formsEnters changes in Synapsys for address changes and officer changes;Process wire transfersPrepare payoff quotes,Provide loan history information,Compile release of lien documents and etc.Scheduling appointments for loan officersReceiving and directing phone callsCall on past due and NSF customersParticipate in training sessions as required by supervisor.Other duties, as assigned by Management; some branch Lending Assistants perform additional duties:Accept stop paymentsQ2 Online Banking resets