Commercial Learning and Development Training Specialist

Grifols, S.A; North Carolina; Hybrid; USD 48,000 - 72,000; Full time

Job summary

Join a forward-thinking global healthcare company dedicated to improving lives through innovative training solutions. As a Commercial Learning and Development Training Specialist, you will design impactful e-learning and workshops that enhance the skills of a diverse team. This role offers the chance to work mostly remotely while collaborating with stakeholders across various locations. You will manage training systems, facilitate courses, and ensure knowledge retention, all while contributing to a culture of professional growth and teamwork. If you're passionate about education and making a difference in healthcare, this opportunity is for you!

Benefits

Medical Benefits

PTO

401K Match

Tuition Reimbursement

Company Bonus Pool

Qualifications

• 0-2 years of experience in training and learning management.
• Knowledge of SAP HR and Moodle is a plus.
• Strong computer skills with MS Office.

Responsibilities

• Design and develop e-learning and workshops for training.
• Manage training system and ensure compliance.
• Facilitate courses and train new staff.

Skills

Training

Instruction Design

Learning Management Systems

Communication Skills

Organizational Skills

Problem-Solving Skills

Education

Bachelor's Degree

Tools

SAP HR

Moodle

MS Office

Job description

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Commercial Learning and Development Training Specialist

Location:

NC-North Carolina, US

Contract Type: Regular Full-Time

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Must live in North Carolina, but will need to be able to travel to the RTP, NC office occasionally. Mostly remote.

Summary:

This position will design e-learning and workshops using adult learning principals working with stakeholder from across Grifols companies which may include collaborating in Spanish, facilitate courses as requested, train new CL&D staff to ensure consistency with policies and procedures, and support retention of CL&D team knowledge, and implement and support on other CL&D systems. Working independently this individual is responsible for managing the training system including but not limited to recording completed training courses, revisions, notifications, reporting and record issuance. The position supports Grifols USA and may act as decision maker or signatory in the absence of Commercial Learning and Development Director.

Primary responsibilities for role:

● Design and develop e-learning and workshops using adult learning principals for both live and virtual environments.

● Implement and facilitate courses as needed.

● Train new CL&D staff (including associate director trainer and projector manager) to ensure consistency and knowledge retention.

● Design and manage meeting event platform for commercial learning events.

● Manage all aspects of the on-line library, including evaluate courses for curriculum enhancement.

● Advertise and evaluate the usage or effectiveness of courses.

● Develop, analyze, present, and report survey results for individual learning events and annually for the CL&D team. Suggest changes based on data.

● Research and advise new technology for CL&D to incorporate.

● Track and trend, and report CL&D strategy plan for entire team at monthly meetings

● Responsible for all aspects of managing the LMS (SAP HR and Moodle system Campus Grifols), including coordinating data loads from IT through the HR system.

● Ensure training programs, curriculums, files, and reports, are up-to-date and organized in a manner that assures compliance, ready retrieval and availability in the training system and department files.

● Respond to requests for training records and analyzing inquiries received from users regarding LMS. Must investigate inquires and work through necessary channels to resolution in a timely manner and communicate results to initiator. Troubleshoot and correct issues reported. Monitor LMS for errors and audit the system functions on a regular basis.

● Provide support to Commercial Learning & Development team with GRP submissions. This will include making requested changes to documents in Word, Excel, PDF, and/or PowerPoint

Skills/Qualifications/Education Requirements:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

● 0-2 years of relevant experience in training, instruction design, and/or learning management systems. Pharmaceutical, biologics, biotech, or medical device industry a plus.

● Working knowledge of SAP HR Environment and Moodle is a plus.

● Good computer skills with knowledge of MS Office, particularly Outlook, Word, Excel and PowerPoint.

● Ability to keep neat, accurate and complete records and logs, preferably experienced in working with training databases.

● Ability to manage multiple projects simultaneously, meet deadlines, and handle an ever changing, fast paced critical work environment.

● Must be proactive, results oriented, with a strong attention to detail.

● Self-starter with good work ethic and ability to work independently and use good judgment, or as a contributing member of a team.

● Strong organizational, analytical, troubleshooting and problem-solving skills.

● Ability to analyze details and perform structured decision-making on a daily basis.

● Excellent verbal and written communication.

● Strong interpersonal skills with ability to interact with all levels of personnel in a professional manner

Work is performed in an office environment with exposure to electrical office equipment. Frequently sits for 6-8 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Occasionally walks and stands. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 25lbs. Frequently drives to site locations with occasional travel within the United States. Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken and written words and sentences. Interacts with others, relates sensitive information to diverse groups. Must work with diverse groups to obtain consensus on issues.

Pay scale $48,000- $72,000 per year,depending on experience. This position is eligible to participate in up to 5 % of the company bonus pool. We offer benefits including medical, PTO, up to 5% 401K match, and tuition reimbursement. We are committed to offering our employees opportunities for professional growth and career progression. Even though we are a global healthcare company with employees in 30 countries, Grifols prides itself on its family-like culture. Our company has more than tripled its workforce in the last 10 years — we’re growing, and you can grow with us!

Third Party Agency and Recruiter Notice:

Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.

Grifols provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic or status protected by law. We will consider for employment all qualified Applicants in a manner consistent with the requirements of applicable state and local laws.