Commercial Kitchen Service Technician

Smart Care Equipment Solutions; Kansas; Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Company service vehicle

Market-leading benefits program

Professional CFESA certifications

On-the-job training

Job summary

Smart Care Equipment Solutions is seeking a service technician to repair and maintain commercial kitchen equipment. The role involves diagnosing issues, installing parts, and collaborating with restaurant managers to ensure optimal service delivery.

A high school diploma or equivalent is required, alongside at least one year of relevant technical experience. The position includes a competitive benefits package, and candidates must have a valid driver's license and good communication skills.

Qualifications

• 1 year of technical experience in refrigeration, appliance repair, or HVAC.
• Valid driver’s license with an acceptable motor vehicle record.
• Willingness to participate in emergency on-call rotation including nights/weekends.

Responsibilities

• Partner with managers to provide service solutions for cooking and refrigeration equipment.
• Diagnose and repair kitchen equipment properly.
• Install ordered parts in a timely manner according to company policy.

Skills

Mechanical aptitude

Troubleshooting skills

Communication skills

Education

High School diploma or equivalent

Tools

EPA certification

CFESA certification

Job description

What’s in it For You

On‑the‑job training with on‑demand technical support and formal hands‑on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement. Receive a company service vehicle, fuel card, tablet and cell phone for business use. Market‑leading benefits program including 401(k) and paid time off. Take charge of your career through growth opportunities including advanced technician and management positions.

What You Will Do

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware‑washing, and other specialty food service equipment.
• Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose, and repair commercial kitchen equipment, including cooking, refrigeration, ware‑washing and other specialty food service equipment.
• Communicate with manufacturers as needed to help with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy.
• Promote and recommend other services provided by Smart Care to customers when needed.
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Physical Requirements

Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds; ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions; ability to work on ladders, roofs, and other high places.

Minimum Qualifications

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on‑call rotation that includes nights and weekends.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship not provided for this role.

Preferred Qualifications

• Relevant technical training, licenses, and/or certifications (i.e., EPA, CFESA).
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Self‑motivated with the proven ability to prioritize and work independently with minimal direct supervision.

About the Company

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration, and HVAC. We serve a broad range of customers from grocery to restaurants, corporate dining to hospitality, large entertainment venues to higher education, cold storage to convenience stores, healthcare to casinos. Our reputation and leading customer service stem from our high‑quality technician base, breadth of services, and quick response times.

Equal Employment Opportunity

We are an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].