Commercial Kitchen Technician

Smart Care Equipment Solutions; Wisconsin; Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Company service vehicle

Formal training and certifications

Job summary

Smart Care Equipment Solutions in Wisconsin is looking for a skilled technician to provide repair and service for commercial foodservice equipment. The role involves troubleshooting, diagnosing, and repairing kitchen appliances, with a focus on safety and quality.

Candidates must have a high school diploma and at least one year of technical experience. Benefits include training, certifications, and a comprehensive benefits program including 401(k) and paid time off.

Qualifications

• 1 year of technical experience with refrigeration, appliance repair, or HVAC.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness for emergency on-call rotation including nights and weekends.

Responsibilities

• Partner with managers to provide service solutions for commercial equipment.
• Troubleshoot and diagnose kitchen equipment issues.
• Produce accurate administrative documents related to service.

Skills

Mechanical aptitude

Troubleshooting skills

Reading diagrams and schematics

Customer service skills

Independent work

Education

High School diploma or equivalent

Tools

Basic hand tools

Diagnostic tools

Job description

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment, offering comprehensive mechanical services including hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. The company serves a variety of customers ranging from grocery stores to hospitality and higher education.

What We Offer

On‑the‑job training, ongoing formal hands‑on and classroom training at our National Training Kitchen; professional CFESA certifications with advancement potential; a company service vehicle, fuel card, tablet and cell phone for business use; a market‑leading benefits program including 401(k) and paid time off; and growth opportunities to advance into senior technician and management positions.

Responsibilities

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware‑washing and other specialty food service equipment.
• Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose and repair commercial kitchen equipment.
• Communicate with manufacturers and coordinate diagnostics and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install and test all parts ordered for the customer promptly and in line with company policy.
• Promote and recommend other services provided by Smart Care when needed.
• Produce accurate and timely administrative documents such as work orders, time reporting, receipts and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Physical Requirements

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds.
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.
• Ability to work on ladders, roofs, and other high places.

Minimum Qualifications

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on‑call rotation that includes nights and weekends.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship not provided for this role.

Preferred Qualifications

• Relevant technical training, licenses, and/or certifications such as EPA or CFESA.
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Self‑motivated with a proven ability to prioritize and work independently with minimal direct supervision.

Equal Employment Opportunity Statement

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected class status.