Commercial Service Technician

Smart Care Equipment Solutions; Kentucky; Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Sign-on bonus

On-the-job training

CFESA certifications

Company vehicle

401(k) and PTO

Career growth opportunities

Job summary

Smart Care Equipment Solutions is seeking a Commercial Kitchen Service Technician to service commercial cooking, refrigeration, ware‑washing and related equipment at customer sites. You will diagnose, repair, and install parts, read schematics, collaborate with manufacturers and the Technical Assistance Group, and maintain vehicle and inventory while upholding safety standards.

The role requires practical technical experience, licensing, and willingness to be on-call with nights and weekends.

Qualifications

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on‑call rotation that includes nights and weekends.
• Occasional overnight travel as assigned.
• Immigration sponsorship not provided for this role.

Responsibilities

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware‑washing, and other specialty food service equipment.
• Demonstrate mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose, and repair commercial kitchen equipment including cooking, refrigeration, ware‑washing and other specialty food service equipment.
• Communicate with manufacturers as needed to help with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy.
• Promote and recommend other services provided by Smart Care to customers when needed.
• Produce accurate and timely administrative documents such as work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Skills

Mechanical aptitude

Troubleshooting

Read schematics

Communicate with manufacturers

Education

High School diploma or equivalent

Tools

CFESA certifications

EPA certifications

Job description

Commercial Kitchen Service Technician

Employment/FLSA Status: Full-time, Regular, Non-Exempt (Hourly)

Sign-On Bonus & Benefits

• Sign-On Bonus
• On-the-job training with on-demand technical support and formal hands‑on/classroom training at our National Training Kitchen
• Professional CFESA certifications with potential for advancement
• Company service vehicle, fuel card, tablet, and cell phone for business use
• Market‑leading benefits program including 401(k) and paid time off
• Career growth opportunities to advanced technician and management positions

What You Will Do

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware‑washing, and other specialty food service equipment.
• Demonstrate mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose, and repair commercial kitchen equipment including cooking, refrigeration, ware‑washing and other specialty food service equipment.
• Communicate with manufacturers as needed to help with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy.
• Promote and recommend other services provided by Smart Care to customers when needed.
• Produce accurate and timely administrative documents such as work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Physical Requirements

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds.
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.
• Ability to work on ladders, roofs, and other high places.

Minimum Qualifications

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on‑call rotation that includes nights and weekends.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship not provided for this role.

Preferred Qualifications

• Relevant technical training, licenses, and/or certifications (e.g., EPA, CFESA).
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Self‑motivated with the proven ability to prioritize and work independently with minimal direct supervision.

Equal Employment Opportunity

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].