Commercial Kitchen Service Technician

Smart Care Equipment Solutions; Kentucky; Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Paid time off

Company service vehicle

Tablet and cell phone for business use

Job summary

Smart Care Equipment Solutions is seeking a Technician in Kentucky to provide comprehensive service solutions for commercial cooking and refrigeration equipment. The role involves troubleshooting, diagnosing, and repairing kitchen equipment while ensuring high productivity and customer satisfaction.

Qualified candidates will have a high school diploma, relevant tech experience, and a valid driver's license. The company offers robust training programs, professional certifications, and opportunities for career advancement.

Qualifications

• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver's license and acceptable motor vehicle record.
• Willingness to be involved with the emergency on-call rotation that includes nights and weekends.

Responsibilities

• Partner with restaurant managers to offer service solutions for cooking and refrigeration equipment.
• Troubleshoot, diagnose, and repair commercial kitchen equipment.
• Maintain productivity levels in accordance with company standards.

Skills

Mechanical aptitude

Troubleshooting skills

Customer service

Ability to read diagrams

Education

High School diploma or equivalent

Tools

CFESA certifications

EPA certifications

Job description

What’s in it For You

On‑the‑job training with on‑demand technical support and formal hands‑on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement. Receive a company service vehicle, fuel card, tablet and cell phone for business use. Market‑leading benefits program including 401(k) and paid time off. Take charge of your career through growth opportunities including advanced technician and management positions.

What You Will Do

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware‑washing, and other specialty food service equipment.
• Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose, and repair commercial kitchen equipment, including cooking, refrigeration, ware‑washing and other specialty food service equipment.
• Communicate with manufacturers as needed to help with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy.
• Promote and recommend other services provided by Smart Care to customers when needed.
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Physical Requirements

Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds; ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions; ability to work on ladders, roofs, and other high places.

Minimum Qualifications

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on‑call rotation that includes nights and weekends.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship not provided for this role.

Preferred Qualifications

• Relevant technical training, licenses, and/or certifications (i.e., EPA, CFESA).
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Self‑motivated with the proven ability to prioritize and work independently with minimal direct supervision.

About the Company

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration, and HVAC. We serve a broad range of customers from grocery to restaurants, corporate dining to hospitality, large entertainment venues to higher education, cold storage to convenience stores, healthcare to casinos. Our reputation and leading customer service stem from our high‑quality technician base, breadth of services, and quick response times.

Equal Employment Opportunity

We are an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].