Commercial Insurance Customer Service Representative

KFG Insurance Agency - IN; Bremen (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Korhorn Financial Group seeks a Commercial Insurance Customer Service Representative to support business clients with policy servicing, documentation, and ongoing account needs.

You will respond to inquiries, prepare certificates of insurance, maintain client records, and assist producers with account management while delivering exceptional service in a fast-paced environment.

Qualifications

• Commercial insurance experience preferred.
• Property & Casualty license required or willingness to obtain.
• Strong attention to detail and organizational skills.
• Excellent communication and client service abilities.
• Ability to manage multiple accounts and priorities.

Responsibilities

• Service commercial accounts, including policy changes and renewals
• Prepare certificates of insurance and documentation
• Respond to client and carrier inquiries
• Assist producers with account management tasks
• Maintain accurate and organized client records

Skills

Commercial insurance experience

Attention to detail

Organizational skills

Communication skills

Client service

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Position Overview:

Korhorn Financial Group is looking for a Commercial Insurance Customer Service Representative to support our business clients with policy servicing, documentation, and ongoing account needs.

At Korhorn Financial Group, we believe meaningful work starts with purpose and people. Every day, we help individuals and families navigate important financial decisions with clarity, confidence, and care — and we do it together as a team. Our client-first philosophy shapes everything we do, from thoughtful collaboration to long-term relationships built on trust. If you’re looking for a place where your work truly matters, your voice is valued, and you can grow while making a real impact on others’ lives, you’ll feel at home here.

Responsibilities:

• Service commercial accounts, including policy changes and renewals
• Prepare certificates of insurance and documentation
• Respond to client and carrier inquiries
• Assist producers with account management tasks
• Maintain accurate and organized client records

Qualifications:

• Commercial insurance experience preferred
• Property & Casualty license required or willingness to obtain
• Strong attention to detail and organizational skills
• Excellent communication and client service abilities
• Ability to manage multiple accounts and priorities