Commercial Insurance CSR

The Juris Agency; Palos Heights (IL); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Base Salary + Commission

First-year earning potential $40,000–$

Licensing prepaid

PTO

Job summary

Farmers Insurance - Miguel Terrazas Agency in Palos Heights, IL seeks an experienced Commercial Insurance Customer Service Representative (CSR) to serve our established commercial book and support clients with renewals, endorsements, and requests.

The role emphasizes strong communication, organization, and client relationship skills, with base salary + commission and first-year earning potential. Training, licensing support, and career growth opportunities are offered.

Qualifications

• Active Property & Casualty license required or in process with sponsorship.
• Commercial insurance experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Service an established commercial insurance book.
• Handle endorsements, certificates, policy changes, renewals, and client requests.
• Communicate with commercial clients, carriers, and underwriters.
• Maintain accurate account records and follow up on outstanding items.
• Build strong client relationships and provide exceptional service.

Skills

Communication

Organization

Multitasking

Education

Active Property & Casualty license

Tools

Policy management software

CRM software

Job description

Job Description

Build A Career with Farmers!

The Farmers Insurance - Miguel Terrazas Agency in Palos Heights, IL is looking for an experienced Commercial Insurance Customer Service Representative (CSR) to join the team!

We have a large and established commercial insurance book of business and are looking for someone who can help provide exceptional service to our existing commercial clients while keeping accounts organized, current, and well-supported! This is an excellent opportunity for a commercial insurance professional who enjoys working directly with business owners, managing accounts, and becoming a trusted resource for clients.

Benefits

• Base Salary + Commission
• $40,000–$75,000+ first-year earning potential
• Pre-licensing Paid For — we'll help cover the cost of getting licensed
• One-on-one training & ongoing coaching
• Career advancement opportunities
• Performance bonuses & incentives
• Paid Time Off (PTO)
• Dental & Vision
• Supportive, team-oriented environment
• Paid Time Off (PTO)
• Flexible Schedule
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities

Responsibilities

• Service an established commercial insurance book
• Handle endorsements, certificates, policy changes, renewals, and client requests
• Communicate with commercial clients, carriers, and underwriters
• Maintain accurate account records and follow up on outstanding items
• Provide exceptional service and build strong client relationships

Requirements

• Active Property & Casualty (P/C) insurance license required
• Commercial insurance experience preferred
• Strong communication and organizational skills
• Ability to manage multiple accounts and priorities
• Detail-oriented and customer-focused

Don't have your license yet? We will pay for your P/C pre-licensing course and support you through the licensing process!