Customer Service Representative - Farmers

The Juris Agency; Roswell (GA); On-site; USD 24,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Career Growth Opportunities

Tuition Reimbursement

Disability Insurance

Vision Insurance

Dental Insurance

Accident Insurance

Mon-Fri Schedule

Health Club Membership

Job summary

The Juris Agency in Roswell, GA is seeking a Customer Service Representative to join a growing team. Training will be provided to fit the office needs and you will exceed customer service standards for current clients while assisting prospects calling in.

Once licensed to solicit insurance, no prospecting is required as leads are funneled into the agency. Average CSR earns over $400/mo in commissions/bonuses with opportunities for advancement based on effort.

Qualifications

• Customer service experience preferred but not required.
• Must be able to learn quickly and adapt to a busy office.
• Strong verbal and written communication skills.
• Ability to multi-task and stay organized.

Responsibilities

• Answer incoming phone calls and assist clients and prospects.
• Return all messages promptly and assist walk-in customers.
• Provide customer service with cross-sell opportunities.
• Maintain high level of service after licensing and handle policy changes.

Skills

Customer service

Communication skills

Multi-tasking

Bilingual (plus)

Job description

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office team! Our Customer Service Representative needs to exceed customer service standards for current clients while also assisting prospects as they call in.

We offer Home - Auto - Life - Commercial sales with strong training support.

Once licensed to solicit and sell insurance, no prospecting needed, leads are funneled into agency aggressively. Average CSR makes over $400/mo. in additional sales commissions and bonuses. Opportunities for promotion/advancement into a well paying career available depending on effort .

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Hands on Training
• Career Growth Opportunities
• Tuition Reimbursement
• Disability Insurance
• Vision Insurance
• Dental Insurance
• Accident Insurance
• Hospital Insurance
• Mon-Fri Schedule
• Health Club Membership

Responsibilities

CSR will focus on customer service which includes cross selling opportunities. Ideally looking for someone with a great attitude, willing to learn everything the industry has to offer!

• Answer incoming phone calls.
• Return all phone messages promptly.
• Attend to walk-in customers as needed.
• Provideexceptional customer service including commission generating cross sell solutions.

Once Licensed:

• Maintain high level of customer service.
• Process customer policy change requests.
• Present and explain insurance policy options based upon prospective client needs and their personalgoals.
• Quote new prospects with insurance proposals.

No prior experience is necessary.

Requirements

• Confident, driven self-starter who works well independently.
• Possess an upbeat, positive and enthusiastic attitude.
• Must have the ability to multi-task.
• Great customer service skills.
• Strong work ethic and leadership skills.
• Strong communication skills.
• Licenses can be acquired within three months after hire with paid training to acquire licenses.
• Bilingual ability a plus.++

$500 Sign on bonus with both P&C and L&H licenses.