Commercial Insurance Client Specialist

Garwood Buda Knight & Associates; Livonia (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Garwood Buda Knight & Associates is looking for a Commercial Insurance Customer Service Representative for a full-time, on-site position in Livonia, MI. The representative will assist commercial clients by responding to policy inquiries, processing endorsements, and maintaining accurate records.

Qualified candidates should have strong client service skills, experience in commercial insurance, and a high school diploma. The role emphasizes communication, organization, and a collaborative office environment focused on customer satisfaction.

Qualifications

• Experience in commercial lines insurance customer service is preferred.
• Basic understanding of commercial insurance coverages.
• Active state insurance license is beneficial.

Responsibilities

• Respond to policy inquiries and process endorsements.
• Assist with renewals and prepare certificates of insurance.
• Handle billing questions and maintain thorough records.

Skills

Client service skills

Organizational skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Coursework in insurance or business

Tools

Agency management systems

Office productivity tools

Job description

Garwood Buda Knight & Associates is looking for a Commercial Insurance Customer Service Representative for a full-time, on-site position in Livonia, MI. The representative will assist commercial clients by responding to policy inquiries, processing endorsements, and maintaining accurate records.

Qualified candidates should have strong client service skills, experience in commercial insurance, and a high school diploma. The role emphasizes communication, organization, and a collaborative office environment focused on customer satisfaction.