Commercial Insurance Account Manager – Construction (Remote)

Insurance Office of America; Clint (TX); Hybrid; USD 65,000 - 80,000; Full time

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines. The role is hybrid with 1 day in NY offices or fully remote for Eastern/ Central Time Zones. You will manage a book of business, coordinate admin tasks, and lead the account management team to ensure retention and high service levels.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, P&C licensing, and strong MS Office skills. We offer competitive pay, benefits, and growth opportunities.

Qualifications

• 3-5 years of account management experience, or 5+ years in the insurance industry
• Thorough knowledge of insurance brokerage and client needs
• Active property & casualty (P&C) licensing; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma (or equivalent)

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor reports and collect delinquent balances.
• Maintain agency management systems and carrier/vendor platforms.
• Monitor activity/suspense to ensure timely completion.
• Maintain frequent, transparent communication with the account team.
• Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
• Stay updated on company policies and procedures.
• Seek and adopt best practices to improve performance.
• Demonstrate integrity and leadership.

Skills

Account management

Customer service

Analytical thinking

Communication

Organization

Education

High School Diploma

CIC or equivalent (preferred)

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines. The role is hybrid with 1 day in NY offices or fully remote for Eastern/ Central Time Zones. You will manage a book of business, coordinate admin tasks, and lead the account management team to ensure retention and high service levels.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, P&C licensing, and strong MS Office skills. We offer competitive pay, benefits, and growth opportunities.