Commercial Insurance Account Manager

Lawley Services Inc; Buffalo (NY); Sur place; USD 67 000 - 112 000; Plein temps

Résumé du poste

Lawley Services Inc. in Buffalo, NY is seeking a Commercial Insurance Account Manager to handle an established book of business, including renewals, certificates, and proposals. You will consult with commercial clients, maintain carrier relationships, and prepare submissions for renewals.

The role requires 3+ years of insurance experience and a Property/Casualty license. Hybrid work, competitive pay, and strong growth opportunities.

Qualifications

• Minimum 3 years of insurance customer service or account management experience.
• Property/Casualty license required (all lines).
• Knowledge of insurance products, documents and usages.
• Proficient with Word, Excel and Outlook; Applied/EPIC experience preferred.
• Able to work independently and in a team.
• Strong attention to detail and organization.
• Open to continuing education or industry designations.

Responsabilités

• Manage an established book of business including renewals, binders, certificates, policies and proposals within designated timelines.
• Conduct consultative conversations with commercial clients; establish and maintain carrier and client relationships.
• Obtain non-marketed renewal quotes, complete renewal processes and handle non-renewals and cancellations; prepare marketing submissions.
• Maintain consistent attendance, availability, and punctuality.
• Identify cross sell and up-sell opportunities; expand duties as requested.

Connaissances

Insurance experience

Property/Casualty License

Attention to detail

Customer service

Teamwork

Outils

Applied/EPIC

Microsoft Office

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Commercial Insurance Account Manager

Salary Range: $67,415.78 To $112,359.63 Annually

These are the fundamental responsibilities of the job:

• Manage an established book of business assigned specifically to you which would include renewals, providing summaries, ordering and issuing binders, certificates, policies, proposals and other insurance documents within designated timelines
• Conduct consultative conversations with a Commercial client base; establish & maintain carrier and client relationships
• Obtaining non-marketed renewal quotes from existing carriers, completing renewal processes and handle non-renewal and cancellations for cause; prepare complete marketing submissions on existing clients as needed
• Maintains consistent and dependable attendance, availability, and punctuality as required to effectively perform the essential functions of the position

Other functions of the job:

• Identify cross sell and up-sell opportunities as appropriate
• Expand and grow in your role when supporting miscellaneous duties as requested

Skills / traits that we value for this role:

• Insurance experience in customer service or account management for 3 years or more
• Property/Casualty License (all lines)
• Relevant knowledge of insurance products, documents and usages
• Computers skills are a must! Word, Excel and Outlook. Applied/EPIC experience is preferred
• Ability to work well independently and on a team
• Incredible attention to detail and organizational skills
• Open to continuing education, college degree or equivalent industry designations
• Positive attitude, even in a fast-paced environment
• A passion to make customers and coworkers feel important and valued
• Capability to work quickly and efficiently

A bit about Lawley!

• We are not a call center environment
• We achieve success by building genuine relationships together, with our teams and clients
• We are a family owned insurance broker (70+ years!)
• We are deeply committed to the communities we serve and love to get involved
• We work hard and play hard!!!

Why Lawley?

• Competitive salary and referral bonuses!
• Expansive Benefits (Medical, Dental, Vision—and SO many more)
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1 st day!
• Company 401K contribution received starting Day 1 (for participants 21+ years old)
• Educational support, career development, and growth opportunities
• Job Security (we’ve never had a lay-off, even during the pandemic)
• Flexibility, including hybrid schedules! Business hours 8am-4:30pm
• Comfortable, family-oriented culture, with an emphasis on work life balance
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
• Fulfilling opportunities that align with your career path and our business needs

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $67,415.78 to $112,359.63.