Commercial Insurance Account Executive: Client Service & Renewals

Ryan Specialty, LLC; Fresno (CA); On-site; USD 69,000 - 87,000; Full time

Job summary

Ryan Specialty, LLC is seeking an Account Executive to support the Broker in managing a commercial casualty book of business through the policy lifecycle. This role handles post-bind servicing, including policy issuance, endorsements, invoicing, renewals, and account maintenance, delivering excellent service to retail broker partners and internal teams.

Ideal candidates have 2+ years of commercial insurance experience, an active Property & Casualty license, and strong organizational skills with

Qualifications

• Active Property & Casualty license required.
• 2+ years of commercial insurance experience in brokerage/retail/wholesale or carrier.
• Experience servicing commercial accounts: policy issuance, endorsements, invoicing, audits, renewals, or account maintenance.
• Strong organizational skills to manage multiple priorities independently.
• High attention to detail and data accuracy.
• Strong written and verbal communication skills.
• Proficiency with MS Office and agency management systems.
• Ability to build relationships with internal and external stakeholders.

Responsibilities

• Manage day-to-day servicing of assigned accounts: policy issuance, endorsements, invoicing, audits, and account maintenance.
• Prepare accounts for new business and renewals, including renewal solicitations for smaller accounts.
• Review policy documents, endorsements, invoices, and other account docs for accuracy.
• Serve as primary contact for service inquiries from retail brokers and internal teams.
• Maintain accurate account information in internal systems and ensure compliance with procedures and regulations.
• Monitor bound accounts and follow up on outstanding items to ensure timely service.
• Collaborate with Premium Accounting and other departments to resolve invoicing discrepancies and notices of cancellation as needed.
• Develop and maintain positive relationships with brokers, retail partners, and internal stakeholders to support retention and growth.
• Generate reports and provide account updates to support management of the book.

Skills

License: Property & Casualty

Organizational skills

Attention to detail

Written and verbal communication

Relationship building

Multitasking

MS Office proficiency

Agency management systems

Education

Bachelor's degree in Business, Risk Management, Insurance, or related field

Tools

Microsoft Office

Agency management system

Job description

Ryan Specialty, LLC is seeking an Account Executive to support the Broker in managing a commercial casualty book of business through the policy lifecycle. This role handles post-bind servicing, including policy issuance, endorsements, invoicing, renewals, and account maintenance, delivering excellent service to retail broker partners and internal teams.

Ideal candidates have 2+ years of commercial insurance experience, an active Property & Casualty license, and strong organizational skills with