Commercial Installation Specialist

HMTX Industries; Mequon (WI); On-site; USD 100,000 - 110,000; Full time

Job summary

HMTX Industries seeks a Commercial Installation Specialist to act as a subject‑matter expert in resilient flooring installation across multiple platforms. You will provide hands‑on technical support, training, and guidance to internal teams, customers, and industry partners, troubleshooting complex installation issues and supporting claims resolution.

This role involves product testing, developing technical documentation, traveling across North America, and collaborating with distributors and

Qualifications

• Minimum 10 years of master‑level resilient flooring installation experience.
• INSTALL certification or equivalent preferred.
• Strong knowledge of resilient flooring systems, installation methods, and materials.
• Ability to analyze installation issues, identify trends, and develop effective solutions.
• Excellent verbal, written, and reporting skills.
• Ability to travel, including occasional nights, weekends, and extended stays.
• Physical ability to perform bending and lifting related to flooring installation.

Responsibilities

• Provide technical expertise and instruction on the installation of resilient flooring products across multiple platforms.
• Conduct installation training for internal teams, customers, and industry professionals.
• Troubleshoot and resolve complex product and installation issues.
• Support claims resolution by reviewing samples, determining root causes, and preparing written reports.
• Conduct product testing and assist with the evaluation of new products under development.
• Provide technical assistance to internal and external customers across North America via phone and on‑site support.
• Work collaboratively with distributors, sales teams, and national accounts to deliver technical solutions.
• Draft, update, and enhance technical documentation, including installation guides and training materials.
• Inspect and assess large commercial job sites and submit findings to leadership.
• Participate in job‑start meetings and high‑profile installations to ensure proper procedures are followed.
• Maintain a clean, safe, and organized technical workspace.

Skills

Resilient flooring installation

Issue analysis

Communication

Education

Bachelor’s degree in Business/Logistics or related field

Tools

Microsoft Office Suite

Job description

Are you ready to join a company that’s pushing the limits of global design and innovation? Are you passionate about growing your career in a business with international reach and best‑class talent?

HMTX Industries, headquartered in Norwalk, Connecticut, services a diverse range of construction and renovation markets with renowned flooring products that set the bar for quality, performance, and design around the world. With products for your home, work and everywhere in between, HMTX is helping make life more beautiful.

As a member of our team, you'll have the opportunity to work in a dynamic, exciting environment and be a part of a company that is affecting change. Whether it’s transcending the status quo on design and innovation or giving back in our local communities – HMTX is always in motion. Join us today!

Your Opportunity to Make an Impact

As a Commercial Installation Specialist, you will serve as a subject‑matter expert for resilient flooring installation, providing hands‑on technical support, training, and guidance to internal teams, customers, and industry partners. You will troubleshoot complex installation and product issues, support claims resolution, and contribute to new product evaluations. This role plays a key part in sharing technical knowledge, improving installation outcomes, and supporting the successful performance of products in the field.

What You Will Do

• Provide technical expertise and instruction on the installation of resilient flooring products across multiple platforms.
• Conduct installation training for internal teams, customers, and industry professionals.
• Troubleshoot and resolve complex product and installation issues.
• Support claims resolution by reviewing samples, determining root causes, and preparing written reports.
• Conduct product testing and assist with the evaluation of new products under development.
• Provide technical assistance to internal and external customers across North America via phone and on‑site support.
• Work collaboratively with distributors, sales teams, and national accounts to deliver technical solutions.
• Draft, update, and enhance technical documentation, including installation guides and training materials.
• Inspect and assess large commercial job sites and submit findings to leadership.
• Participate in job‑start meetings and high‑profile installations to ensure proper procedures are followed.
• Maintain a clean, safe, and organized technical workspace.

Who We're Looking For

Experience & Skills

• Minimum 10 years of master‑level resilient flooring installation experience.
• INSTALL certification or equivalent preferred.
• Strong knowledge of resilient flooring systems, installation methods, and materials.
• Ability to analyze installation issues, identify trends, and develop effective solutions.
• Excellent verbal, written, and reporting skills.
• Ability to work in dynamic environments and adapt to changing schedules.
• Willingness and ability to travel, including occasional nights, weekends, and extended stays.
• Ability to perform physical tasks associated with flooring installation, including bending and lifting.

Knowledge & Education

• Familiarity with ASTM industry standards preferred.
• Proficiency in Microsoft Office Suite.
• Bachelor’s degree in Business, Logistics, or a related field preferred; equivalent industry experience considered.

The salary range for this role is $100,000 to $110,000 and a yearly bonus potential. This range is applicable for jobs performed in the Eastern and Central Time Zones. An employee’s pay position within the pay range will be based on several factors including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, and business organizational needs.