Senior Resilient Flooring Installation & Training Lead

HMTX Industries; Mequon (WI); On-site; USD 100,000 - 110,000; Full time

Job summary

HMTX Industries seeks a Commercial Installation Specialist to act as a subject‑matter expert in resilient flooring installation across multiple platforms. You will provide hands‑on technical support, training, and guidance to internal teams, customers, and industry partners, troubleshooting complex installation issues and supporting claims resolution.

This role involves product testing, developing technical documentation, traveling across North America, and collaborating with distributors and

Qualifications

• Minimum 10 years of master‑level resilient flooring installation experience.
• INSTALL certification or equivalent preferred.
• Strong knowledge of resilient flooring systems, installation methods, and materials.
• Ability to analyze installation issues, identify trends, and develop effective solutions.
• Excellent verbal, written, and reporting skills.
• Ability to travel, including occasional nights, weekends, and extended stays.
• Physical ability to perform bending and lifting related to flooring installation.

Responsibilities

• Provide technical expertise and instruction on the installation of resilient flooring products across multiple platforms.
• Conduct installation training for internal teams, customers, and industry professionals.
• Troubleshoot and resolve complex product and installation issues.
• Support claims resolution by reviewing samples, determining root causes, and preparing written reports.
• Conduct product testing and assist with the evaluation of new products under development.
• Provide technical assistance to internal and external customers across North America via phone and on‑site support.
• Work collaboratively with distributors, sales teams, and national accounts to deliver technical solutions.
• Draft, update, and enhance technical documentation, including installation guides and training materials.
• Inspect and assess large commercial job sites and submit findings to leadership.
• Participate in job‑start meetings and high‑profile installations to ensure proper procedures are followed.
• Maintain a clean, safe, and organized technical workspace.

Skills

Resilient flooring installation

Issue analysis

Communication

Education

Bachelor’s degree in Business/Logistics or related field

Tools

Microsoft Office Suite

Job description

HMTX Industries seeks a Commercial Installation Specialist to act as a subject‑matter expert in resilient flooring installation across multiple platforms. You will provide hands‑on technical support, training, and guidance to internal teams, customers, and industry partners, troubleshooting complex installation issues and supporting claims resolution.

This role involves product testing, developing technical documentation, traveling across North America, and collaborating with distributors and