Commerical Service Technician l

Engineering Excellence Incorporated; Elmhurst (IL); On-site; USD 34,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

PTO and holidays

Healthcare, dental, vision insurance

401(k) with company matching

Life and disability insurance

Training programs

Job summary

Engineering Excellence Incorporated is seeking an HVAC technician to diagnose and repair commercial HVAC and refrigeration equipment, while delivering excellent customer service. You will train with senior technicians, learn to operate assistive business systems, and support service delivery with proper parts handling and safety practices.

The role focuses on hands-on learning, maintaining high workmanship quality, and joining a team that values safety and integrity.

Qualifications

• certificate in HVAC from an accredited college or career center.
• EPA 608 Refrigeration license, Universal license preferred.
• Proven mechanical aptitude.
• Able to operate all necessary tools and equipment to perform various projects.
• Demonstrated commitment to the delivery of customer-focused service.
• The ability to work overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.

Responsibilities

• Responsible for learning the process of analyzing, diagnosing, and resolving customer concerns in commercial environments.
• Train with senior technicians and work to become self sufficient in performing service on commercial HVAC and refrigeration equipment as well as accessories.
• Ability to navigate and use smart phone to support business systems
• Proper use of all IVR systems and proper check in and out with EE dispatchers.
• Responsible for delivery and removal of equipment and parts needed to complete service work.
• Responsible for providing excellent service to commercial customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner.
• Prepare material requisition forms to ensure proper truck stock levels.
• Other duties include performing maintenance on equipment, servicing and/or cleaning IAQ products, soldering, welding, brazing, and performing minor field fabrication.

Skills

Troubleshooting

Customer service

Clear communication

Safety practices

Education

HVAC certificate from accredited program

Tools

HVAC tools

Job description

Welcome!

Build your career while working on commercial HVAC equipment alongside an experienced team of industry professionals. In this role, you’ll diagnose and repair equipment issues, deliver quality workmanship, and provide exceptional customer service. Success requires strong troubleshooting abilities, clear communication, and a commitment to safety and integrity.

This role is perfect for technicians looking to expand their skills, gain hands‑on experience, and grow their HVAC career with a supportive team.

What Do We Offer You as an Engineering Excellence Employee?

Benefits

• Competitive Pay: $25 to $55.00 per hour (based on experience)
• Paid Time Off and Company Holiday Pay because work life balance matters
• Medical, Dental, and Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance and disability insurance options
• Supplemental benefit programs
• World Class Training opportunities through our Experts University
• A team that values safety, quality workmanship, and supporting one another

Key Responsibilities

• Responsible for learning the process of analyzing, diagnosing, and resolving customer concerns in commercial environments.
• Train with senior technicians and work to become self sufficient in performing service on commercial HVAC and refrigeration equipment as well as accessories.
• Ability to navigate and use smart phone to support business systems
• Proper use of all IVR systems and proper check in and out with EE dispatchers.
• Responsible for delivery and removal of equipment and parts needed to complete service work.
• Responsible for providing excellent service to commercial customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner.
• Prepare material requisition forms to ensure proper truck stock levels.
• Other duties include performing maintenance on equipment, servicing and/or cleaning IAQ products, soldering, welding, brazing, and performing minor field fabrication.

Requirements

• A certificate in HVAC from an accredited college or career center.
• EPA 608 Refrigeration license, Universal license preferred.
• Proven mechanical aptitude
• Able to operate all necessary tools and equipment to perform various projects.
• Demonstrated commitment to the delivery of customer-focused service.
• The ability to work overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.

• Minimum Experience: 0 - 2 years
• Minimum Education: High School Diploma/GED Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Engineering Excellence.

Engineering Excellence is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]