Commercial HVAC Service Technician

Reliable Heating & Air; Lawrenceville (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Reliable Heating & Air in Lawrenceville, GA is hiring a Commercial HVAC Service Technician to service, diagnose, repair and install commercial systems per blueprints and schedules.

The role requires EPA and NATE certifications, at least 3 years of experience, strong problem-solving and excellent customer service, plus a valid driver’s license. On-site position with occasional on-call service within the service area.

Qualifications

• High school diploma or equivalent required.
• EPA Certification required.
• Three (3) years of proven experience as a Commercial HVAC Service Technician
• Valid Driver's license with the ability to maintain a clean driving record.
• NATE certification preferred.
• Proficiency with MS Office and service software.

Responsibilities

• Provide repair and preventative maintenance troubleshooting for Commercial HVAC systems.
• Install new HVAC systems, including heating units, air conditioning units, ductwork, and thermostats in commercial buildings.
• Work closely with the Sales Department and Commercial Director to ensure timely, profitable installations and service work.
• Diagnose and repair diverse service issues, replace parts and calibrate systems per manufacturers' recommendations.
• Communicate with clients to explain HVAC needs and solutions and ensure customer satisfaction.
• Document all installed equipment upon arrival: make, model, serial number, fuel type, measurements, and photos as necessary.
• Inform customers of opportunities for additional business (newer system, service contracts, and additional services).
• Maintain adherence to OSHA, EPA, customer and company safety regulations and rules.
• Travel to job sites in service area and coordinate with dispatch on schedule.
• Maintain a clean driving record and on-site vehicle condition.

Skills

3+ years Commercial HVAC experience

Strong diagnostic & problem-solving

Customer service oriented

Ability to read blueprints/wiring Diag

Education

High school diploma or equivalent

EPA Certification

Tools

Service Titan

MS Office

Air conditioning tools

RTU/Chiller knowledge

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technical Lawrenceville, GA, US

Are you a skilled HVAC technician looking to elevate your career in a dynamic and growing company? Join our team as a Commercial HVAC Service Technician and become an integral part of a company that values expertise, innovation, and exceptional service. We are seeking a dedicated professional with a passion for ensuring optimal climate control and energy efficiency in commercial environments. If you thrive on solving complex HVAC challenges and you deliver top-notch customer satisfaction, we want to hear from you!

Summary

The Commercial HVAC Service Technician is responsible for servicing products, diagnosing problems, performing repairs, installation of new systems according to blueprints and wiring plans, and performing preventative maintenance support per customer/office requests or scheduled contract terms of our commercial customers.

Essential Functions

• Provide repair and preventative maintenance troubleshooting skills for Commercial HVAC systems, such as cleaning filters, coils, and ducts, lubricating parts, and checking system performance to ensure optimal operation.
• Install new HVAC systems, including heating units, air conditioning units, ductwork, and thermostats in commercial buildings
• Work closely with the Sales Department and Commercial Director to ensure timely, profitable, and completion of installations and service work.
• Diagnose and repair diverse service issues, remove defective parts, replace parts and calibrate systems per manufacturers' recommendations.
• Customer service focused with ability to communicate with clients, so they understand their HVAC needs, provide solutions, and ensure customer satisfaction.
• Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
• Understand Company pricing and generate appropriate customer invoices at job site.
• Inform customers of potential opportunities for additional business (newer system, service contracts, and additional services).
• Maintain adherence to OSHA, EPA, customer and company safety regulations and rules.
• Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
• Maintain good working order of Company vehicle. Includes: refueling and servicing as necessary, reporting mechanical issues, washing, and cleaning the company vehicle on a regular basis.
• Maintain a clean driving record.
• Must be able to speak, read and write in English.
• Other duties as assigned.

Qualifications & Requirements

• High school diploma or equivalent required.
• EPA Certification required.
• Three (3) years of proven experience as a Commercial HVAC Service Technician
• Strong technical and problem-solving skills with the ability to troubleshoot and repair complex HVAC systems.
• Ability and desire to be cross trained in additional equipment for year-round work.
• 3+ years' experience with commercial application RTU's, ERU's, WSHP's, VRF's, PIU, VAV
• Experience with one or more of the following: Trane, Carrier, York, Daikin, LG and Samsung mini splits.
• Chiller, boiler, and cooling tower experience a plus
• Willingness to work flexible hours and be on call for emergency repairs.
• Excellent communication and customer service skills
• Valid Driver's license with the ability to maintain a clean driving record.
• NATE certification and experience with Service Titan, a plus.
• Proficiency with MS Office products and advanced Phone Apps

Physical Activities & Requirements

• Physical Strength: Walking, sitting, bending, kneeling, crawling, stooping, reaching (including overhead), climbing ladders/stairs and lifting and carrying up to 50 lbs. on a regular basis.
• Environment: Work in varying temperatures including non-climate-controlled areas occasionally with extreme temperatures
• Schedule: Must be available to work nights and weekends, on a rotating basis, to service emergency needs of our customers
• Visual Abilities: Must be able to correctly differentiate between colors.
• Other: Must be proficient in the use of smart phones, tablets and other mobile devices

Please note that any offer of employment is conditional upon successful completion of a background check, drug screen, and motor vehicle record review (as applicable).

Reliable is proud to be an equal opportunity employer, celebrating diversity and creating an inclusive environment for all employees. We do not discriminate in our employment practices based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, pregnancy or related condition, marital status, military or veteran