Commercial HVAC/R Service Technician

SURVOY'S SUPERIOR SERVICE; Ann Arbor (MI); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Top pay $50/hr

Signing bonus

Home dispatch

Employer-paid health

HSA

Vision & dental

Life insurance

401(k) match

Paid time off

Company vehicle

Tools provided

Continuing education

Referral program

Career growth

Job summary

Survoy’s in Lansing, MI is seeking a skilled Commercial HVAC/R Service Technician to join our team. You’ll perform installations, maintenance, and repairs on commercial refrigeration systems while delivering top-tier customer service and clear communication.

We offer top pay up to $50/hour, a $4,000 signing bonus, home dispatch, employer-paid health benefits from day one, a company vehicle, 401(k) with match, and paid time off. Continuous education and structured career growth are available.

Qualifications

• EPA certification
• Valid driver’s license with a clean driving record
• 5+ years of experience in commercial HVAC and/or refrigeration service

Responsibilities

• Perform service calls, maintenance, and repairs on refrigeration systems.
• Diagnose and troubleshoot issues with a high first-time fix rate.
• Follow SOPs and safety guidelines; respond to on-call demands as needed.

Skills

EPA certification

Clean driving record

Job description

At Survoy’s, we know our success comes from investing in the people behind our name. As a trusted provider of HVAC/R services, we pair top-notch solutions with a deep respect for our employees. We’ve built an environment where your expertise is valued, your input is heard, and your professional growth is supported every step of the way.

We’re seeking a skilled and motivated Commercial HVAC/R Service Technician to join our team in Lansing, MI This role is central to supporting our growing customer base, delivering high-quality service, and driving customer retention through exceptional performance. You’ll perform installations, maintenance, and repairs on a variety of commercial refrigeration systems while providing excellent communication and customer service.

What Survoy’s Offers You

• Top pay: Up to $50 per hour
• Up to $4,000 signing bonus
• Home dispatch: Start your day from home
• Comprehensive health benefits: Fully employer-paid (employee only), effective Day 1 — no waiting period
• HSA, vision, and dental benefits
• Life insurance
• 401(k) plan with company match
• Paid time off
• Company vehicle, fuel card, smartphone, and uniforms
• Tools provided
• Continuing education
• Employee referral program
• Strong potential for career growth through a structured development plan

Key Responsibilities

• Independently perform service calls, maintenance, and repairs on refrigeration systems, including:
• Diagnose and troubleshoot issues efficiently, maintaining a first-time fix rate of 75% or higher
• Follow all standard operating procedures (SOPs) and safety guidelines
• Respond to on-call demands as needed, with timely, professional communication to customers and team members
• Collaborate with peers and managers to ensure high-quality work and customer satisfaction

Required Qualifications

• EPA certification
• Valid driver’s license with a clean driving record
• 5+ years of experience in commercial HVAC and/or refrigeration service

Physical Requirements

• Able to lift up to 75 lbs. and move heavy objects
• Comfortable working in tight spaces and extreme temperatures, with the endurance to stand or kneel while servicing equipment
• Confident on ladders and at heights up to 45 feet (sometimes higher)
• Steady hands for electrical work and precise measurements
• 401(k)
• 401(k) matching
• Company truck
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tools provided
• Vision insurance