Commercial HVAC/R Service Manager

Helios HVACR Services; Missouri; Presencial; USD 95.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits start DAY ONE

401K with company match

Very generous PTO policy – in addition

Career growth opportunities, promote从

Incredible bonus and recognition

Company vehicle

Fuel card

Smart phone

Uniforms

Helios University education

Descripción de la vacante

Helios HVACR Services in the United States is seeking an HVAC/R Service Manager to oversee daily area operations and supervise technicians to meet SLAs. The manager reports to the Regional Director of Operations and will coordinate Field Supervisors and Service Technicians.

Ideal candidates bring 5+ years HVAC field experience, EPA certification, and proven service-management capabilities. A company vehicle, day-one benefits, and growth opportunities support a rewarding career path.

Formación

• HVAC field experience with a track record of service delivery.
• Experience leading teams and coordinating field staff.
• EPA Universal Certification and a valid driver's license.
• Proficient communication, both written and verbal, with customers.
• Strong knowledge of air conditioning, refrigeration and heating systems.
• Comfort with basic computer tasks for mobile devices.

Responsabilidades

• Lead a team and manage communication to ensure stakeholders are informed.
• Provide professionalism, integrity, and superior customer service.
• Supervise Supervisors and Technicians; identify and address training needs.
• Participate in hiring, training, and coaching of field staff.
• Maintain stock, parts, tools, and safety equipment in vehicles.

Conocimientos

HVAC field experience

Service management experience

EPA Universal Certification

Valid driver’s license

Knowledge of HVAC principles

Strong communication & interpersonal

Basic computer skills (iPad/phone)

Educación

EPA Universal Certification

Descripción del empleo

HVAC/R Service Managers will oversee daily area operations and manage technicians to ensure we meet our customers’ needs within their required SLAs. The Service Manager reports to the Regional Director of Operations and has Field Supervisors and Service Technicians as direct reports. The number of field staff will vary by state.

What Sets Helios Apart:

• Health benefits start DAY ONE (includes an employee-only ZERO cost option)
• 401K with company match
• Very generous PTO policy – in addition to paid holidays
• Career growth opportunities, promote from within culture
• Incredible bonus and recognition programs
• Company vehicle, fuel card, smart phone, and uniforms
• Continuing education course offered on Helios University

What Helios Needs From You:

• Lead a team and manage team communication, ensuring all parties are aware of needed information
• Provide the highest level of professionalism, communication, and integrity to our customers
• Manage Supervisors, Technicians and assess training needs by selecting training programs for team members
• Participate in the hiring, training, and coaching of field staff
• Maintain stock, parts, tools, and safety equipment in the vehicle

What Sets You Apart:

• 5+ years of HVAC field experience
• Previous experience in service management roles
• Universal EPA certification
• Valid driver’s license
• Knowledge with advance principles of air conditioning, refrigeration, and heating
• Excellent written, verbal, and interpersonal skills
• Basic computer skills for iPad/cell phone communication and documentation

Helios determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $95,000 to $105,000 annually. Pay is based on a number of factors including market location, job-related knowledge, skills, and experience.

* Helios is an equal opportunity employer. The company provides equal opportunity to qualified persons without regard to race, color, creed, religion, sex, national origin, age, disability, medical condition, genetic characteristics, veteran status, citizenship, ancestry, marital status, gender, or any other characteristic protected by federal, state, or local law. This nondiscrimination policy extends to all terms, conditions, and privileges of employment.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Helios HVACR Services’ Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.